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You are here > Home > Health Administration Guides > Guide for Executives & Managers Guide for Executives & Managers This Guide provides resources for managers, administrators and executives working in health care settings. Before you visit the pages provided below, we suggest that you bookmark this page, so that you can easily find your way back here whenever you may wish to.    Jump to / Web Resources / Recommended Books / Downloadable Documents / Health Administration Guides / Web Resources Agency for Health Care Policy and Research  AHA Policy Forum - access articles American Association of Healthcare Consultants (AAHC) American College of Healthcare Executives (ACHE) American College of Medical Quality (ACMQ) American College of Physician Executives (ACPE) American Public Health Association (APHA) America's Health Insurance Plans - 1,300 members Association for Benchmarking Health Care (ABHC) Association of University Programs in Health Administration (AUPHA) Calendar of Health Observance Dates - up-to-date listing by month & year Center for Health Care Strategies - Robert Wood Foundation site, articles Center for Studying Health System Change   Data, Almanacs, Benchmarks & Directories - locate healthcare stats, lists, data files European Healthcare Management Association - locate international info Federation of American Health Systems (FAHS) - proprietary healthcare systems Gift Ideas - for your valued physicians, customers, leaders Glossary of Managed Care Terms - management definitions Guide to Hospital Associations - listing of hospital associations by state Guide to Professional Associations - find numerous health professions groups Healthcare Financial Management Association (HFMA) Health Care Compliance Association (HCCA) Health Care Quality Resources - links to numerous QI, QA or PI resources Hospitals & Healthcare Companies - find providers on the internet Integrated Healthcare Association (IHA) - find health plan resources Map Quest - prepare individualized maps for appointments and trips Medical Group Management Association (MGMA) Medical Outcomes Trust - science of outcomes measurement National Association of Health Services Executives National Association of Public Hospitals and Health Systems (NAPH) National Rural Health Association   New York Stock Exchange  Population Index - reports for preparation of funding requests and market studies Salary Surveys - in healthcare Signature Series - well-written essays regarding managed care World Health Organization (WHO) Jump to / Web Resources / Recommended Books / Downloadable Documents / Health Administration Guides / Go to / Website Index / Home Page / Toolbox for Health Administrators / Health Administration Books This is a list of books of interest to health services administrators. We have made it our goal to collect the very best titles for you here - so that you may access them all in one place. For your convenience, you may also purchase any of these books through Amazon.com. If you wish to buy a particular book, you simply add it to your shopping cart after you learn about the book by following its link. You may also prefer to simply browse these books at your leisure, without purchasing. Before exploring the books below, please go ahead and bookmark this page first. In so doing, you will be able to return here effortlessly any time you wish.     101 Answers to Questions Leaders Ask - 2005 10 More Powerful Ideas for Improving Patient Care - 2005 10 Powerful Ideas for Improving Patient Care - 2005 10 Powerful Ideas for Improving Patient Care, Book 3 - 2006 10 Powerful Ideas for Improving Patient Care, Book 4 - ACHE, 2007 30 Essential Policies & Procedures for Long-term Care - HCPro, 2006 A+ Marketing: Proven Tactics for Success - MGMA, 2008 Accreditation & Survey - please review resources on our compliance page Achieving Excellence in Fund Raising, 2e - 2003  Achieving Post-Merger Success - 2004 Achieving Service Excellence: Strategies for Healthcare, 2e - ACHE, 2009 Achieving Success Through Community Leadership - 2001 Advances in Health Care Organization Theory - 2003 AHA Guide - the top guide to companies, hospitals, leaders, current edition AHA Hospital Statistics: Analysis & Comparison of Hospital Trends - AHA, current edition Allies or Adversaries: Revitalizing the Medical Staff Organization - 2004 (The) Almanac of American Employers: Market Research, Statistics & Trends - up-to-date Almanac of Hospital Financial & Operating Indicators - Ingenix, current annual edition (The) Architecture of Hospitals - 2006 (The) Architecture of Medical Imaging - 2006 Assisted Living Administration: Knowledge Base, 2e - 2004 (The) Baptist Health Care Journey to Excellence: Creating a Culture - 2004 Basics of the U.S. Health Care System - 2010 Benchmarking Books - benchmarking data, go here, or for processes, go here Better CEO-Board Relations - AHA, 2007 Better Communication for Better Care: Physician-Administrator Collaboration - 2005 Beyond Persuasion: Healthcare Manager's Guide to Strategic Communication - ACHE, 2001 Beyond the Contract: Managing Relationship with Healthcare Payer - HCPro, 2006 Beyond the Gift Shop: Boost Revenue, Your Brand & Patient Satisfaction - ACHE, 2009 (A) Bias for Action: How Effective Managers Harness - 2004 Bioterrorism in Medical & Healthcare Administration - 2004 (The) Birth of the Texas Medical Center - 2004 Boards That Make a Difference, 3e - 2006 Branding Health Services: Defining Yourself in the Marketplace - 2000 Building a Better Delivery System - 2005 Building Codes Illustrated for Healthcare Facilities - 2007 Building Type Basics for Healthcare Facilities, 2e - 2008 (The) Business of Healthcare - 2008 (The) Business of Healthcare Innovation - 2005 By the Numbers: Findings of a Benchmarking Study on Healthcare, 2e - AHA, 2008 Career Opportunities in Health Care Management: Perspectives from the Field - 2009 Case Management - see our Case Management resources here Case Studies in Transparency: Ways Marketers Educate Consumers - HCPro, 2008 Changing the US Health System, 3e - 2007 Coding Management - see our medical coding resources here Collaborate for Success: Breakthrough Strategies for Engaging Physicians, Nurses & Hospital Executives - ACHE, 2006 Collaboration Across the Disciplines in Health Care - 2009 Coming of Age: The 75-Year History of the ACHE - 2008 Community-Based Health Organizations - 2005 Community-Based Participatory Research for Health, 2e - 2008 Community Health Education & Promotion, 2e - 2004 Community Organizing & Community Building for Health, 2e - 2004 Community Preparedness & Response to Terrorism - 2004   Comparative Guide to American Hospitals - up-to-date editions Comparative Health Systems: Global Perspectives - 2009 Competitive Business Strategy for Teaching Hospitals - 2000 (The) Complete Guide to Hospital Marketing, 2e - HCPro, 2009 (The) Complete Guide to Mergers & Acquisitions, 2e - 2007 Compliance - please see our Law & Ethics resources Compliance Management - see our legal and compliance resources here Conducting a Successful Annual Giving Program - 2001 Conducting a Successful Capital Campaign, 2e - 1999 Conducting a Successful Development Services Program - 2001 Conducting a Successful Fundraising Program - 2001 Conducting a Successful Major Gifts & Planned Giving Program - 2002 Connecting with the New Healthcare Consumer: Defining Your Strategy - 2001 Consumer-Directed Healthcare & Its Implications for Providers - ACHE, 2005 Consumer-Driven Healthcare: for Providers, Players & Policy-Makers - 2004 Contracting in a Managed Care Environment: Market-Based Approaches - 2002 Contracts for Healthcare Executives, 4e - 2002 (The) Corporate Culture Survival Guide - 2009 (The) Corporate Transformation of Health Care - 2004 Create a Positive Health Care Workplace - AHA, 2005 Creating & Implementing Your Strategic Plan, 2e - 2004 Creating Sustainable Physician-Hospital Strategies - ACHE, 2009 Creating the Hospital Group Practice: Advantages of Employing or Affiliating with Physicians - AHA, 2009 Credibility: How Leaders Gain & Lose It - 2003 Crisis Communication: Case Studies in Healthcare Image Restoration - 2006 Crisis Communications in Healthcare: Managing Difficult Times Effectively - 2002 Crisis Leadership: Planning for the Unthinkable - 2003 Crisis Management in Acute Care Settings: Human Factors in a High Stakes Environment - 2007 Critical: What We Can Do About the Health-Care Crisis - 2008 Critical Condition: How Health Care Became Big Business - 2005 Crucial Conversations: Tools for Talking When Stakes are High - 2002 Coverage Matters: Insurance & Health Care - IOM, 2001 Curing U.S. Healthcare - pdf download document, 2008 Customer Service Management - see our quality improvement resources here Decision Analysis for Healthcare Managers - ACHE, 2006 Decision Making for Improved Performance - 2004 Delivering Health Care in America: A Systems Approach, 4e - 2007 Design Details for Health: Making the Most of Interior Design - 1999 Design That Cares: Planning Health Facilities for Patients & Visitors, 2e - 2001 Developing & Managing an Ambulatory Surgery Center - MGMA, 2000 Digital Medicine: Implications for Healthcare Leaders - 2003 Directory of Healthcare Recruiters - updated!  Directory of Hospital Personnel - most current edition Dunn & Haimann's Healthcare Management, 9e - ACHE, 2010 Economics Books - for healthcare economics, see our economics page (The) Effective Health Care Supervisor, 6e - 2006 Effective Management of Long-Term Care Facilities, 2e - 2009 Emerging Theories in Health Promotion Practice & Research, 2e - 2010 Employment - please see our list of job search books Employment Contracts for Healthcare Executives: Rationale, Trends & Samples - ACHE, current edition Encouraging the Heart: A Leader's Guide to Rewarding & Recognizing Others - 2003 Encyclopedia of Health Care Management - 2003 Engage! A Guide to Involving Your Consumers in Their Health - HCPro, 2007 (The) Engaged Workforce: Proven Strategies to Build a Positive Health Care Workplace - AHA, 2009 Engagement Strategies in Health & Disease Management: Best Practices - HCPro, 2007 (The) Essential Guide to Managing Consultants: Strategies for Healthcare Leaders - 2002 Essential Readings in Health Policy & Law - 2008 Essentials for Great Personal Leadership: No-Nonsense Solutions - AHA, 2008 Essentials of Health Care Marketing, 2e - 2006 Essentials of Health Policy & Law - 2007 Essentials of Health Services, 3e - 2005 Essentials of Managed Health Care, 5e - 2007 Essentials of Management & Leadership in Public Health - 2010 Essentials of Public Health Management - 2004 Essentials of Strategic Planning in Healthcare - ACHE, 2010 Essentials of the US Health Care System, 2e - 2009 Ethics and Ethical Issues - please see our Ethics resources Evaluating the Healthcare System: Effectiveness, Efficiency & Equity, 3e - 2004 Evaluating the Performance of the Hospital CEO, 3e - ACHE, 2003 Everyday Excellence: Creating a Better Workplace - ASQ, 2005 Evidence-Based Management in Healthcare - ACHE, 2009 (The) Excellent Board II: Practical Solutions for Health Care Trustees & CEOs - 2008 Exceptional Leadership: 16 Critical Competencies for Health Executives - ACHE, 2006 Executive Compensation: Guidelines for Healthcare Leaders & Trustees - ACHE, 2002 (The) Executive Guide to Improvement & Change - ASQ, 2003 (The) Executive's Guide to Electronic Health Records - ACHE, 2007 Executive Nursing - see our nursing management resources here Extraordinary Board Leadership, 2e - 2009 Facilities Planning, 4e - 2010 False Alarm: Greatest Threat to Social Security & Medicare - 2003 Financial Management - see our finance management resources here (The) First 90 Days: Critical Success Strategies for New Leaders at all Levels - 2003 Focused Operations Management for Health Services Organizations - 2006 Followership: Practical Guide for Aligning Leaders & Followers  - 2003 Food Service Manual for Health Care Institutions, 3e  - 2004 From Management to Leadership: Interpersonal Skills for Success in Health Care, 2e - 2005 From the Ground Up: Marketing & Public Relations in a New Healthcare Facility - 2004 Frontiers in Health Policy Research, 7e - 2004 Fundamentals of Public Health Management & Leadership - 2010 Fundamentals of Statistics in Health Administration - 2005 Fundraising Basics: A Complete Guide, 3e - 2009 FutureScan: Healthcare Trends & Implications - AHA, ACHE, newest edition! Getting to Great: Principles of Health Care Organization Governance - 2002 Global Health Leadership & Management - 2005 Glossary of Managed Care & Healthcare Terminology - newest version Goals Into Gold: Strategic Planning for Health Care Professionals - MGMA, 2008 Going Lean: Busting Barriers to Patient Flow - ACHE, 2007 Gold Standard Management: The Key to High-Performance Hospitals - ACHE, 2007 (The) Governance Factor: 33 Keys to Success in Healthcare - 2003 Governance for Health Care Providers: The Call to Leadership - 2008 Governance of Teaching Hospitals: Turmoil at Penn & Hopkins - 2003 Grant Application Writer's Handbook, 4e - 2004 (The) Greeley Company Guide to New Medical Staff Models - HCPro, 2008 Growing Leaders in Healthcare: Lessons from the Corporate World - ACHE, 2009 Guidelines for Design & Construction of Health Care Facilities - AIA, 2011 Haimann's Healthcare Management - ACHE, current edition Handbook for the New Health Care Manager, 2e - AHA, 2001 Handbook of Home Health Care Administration, 5e - 2009 Handbook of Long-Term Care Administration & Policy - 2008 Handbook of Mental Health Administration & Management - 2002 Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference - 2004 Health & Health Care 2010: The Forecast, The Challenge, 2e - 2003 Health & Social Justice: Politics, Ideology, & Inequity - 2003 Health Care Administration, 5e - 2010 (The) Healthcare C-Suite: Leadership Development at the Top - ACHE, 2009 Health Care Delivery in the United States, 9e - 2008 Health Care Economics - please see our economics resources here Health Care Executive Profiles - 2005 (The) Healthcare Executive's Guide to Allocating Capital - ACHE, 2007 (The) Healthcare Executive's Job Search, 3e - 2002 Healthcare Facility Planning: Thinking Strategically - 2005 (The) Health Care Industry: A Primer for Board Members - 2003 Health Care in the New Millennium: Vision, Values, Leaders - 2002 Health Care in the United States: Organization, Management & Policy - 2010 Health Care Management - 2006 Health Care Management: Organization Design & Behavior, 5e - 2005 Health Care Manager's Casebook, 2e - 2010 Health Care Marketing: Tools & Techniques, 3e - 2009 Health Care Market Strategy: From Planning to Action, 3e - 2003 Healthcare Mergers & Acquisitions: Physician Practices - 2002 (The) Health Care Mess: How We Got Into It - 2005 Health Care Policy & Politics: A to Z, 2e - 2003 Healthcare Operations Management - ACHE, 2008 Health Care Operations Management: Quantitative Approach - 2007 Health Care Politics & Policy in America - current edition Health Care Providers Government Relations Handbook - 2004 Healthcare Reform - see our health policy resources here Healthcare Spaces - 5 editions, 2010 Healthcare Strategic Planning, 2e - 2005 Healthcare Strategy for Uncertain Times - 2000 Health Care Systems in Transition - 1999 Health Care USA: Understanding Its Organization & Delivery, 6e - 2008 (The) Health Care Value Chain - 2002 Health Communication - 2005 Health Care Economics - please see our complete set of economics resources here Health Economics: Fundamentals & Flow of Funds, 2e - 2003 Health Information Management - see our HIM resources here Health Insurance - ACHE, 2008 Health Insurance is a Family Matter - IOM, 2002 Health Networks: Can They Be the Solution? - 2001 Health Organizations: Theory, Behavior & Development - 2008 Health Policy - see our health policy resources here Health Policy Books - for more health policy resources, see our policy page Health Policy Analysis: An Interdisciplinary Approach - current edition Health Policy: Crisis & Reform in the US - current edition Health Policy Issues: An Economic Perspective - current edition Health Policymaking in the United States - current edition Health Program Planning & Evaluation: Approach for Community Health, 2e - 2009 Health Security for All: Dreams of Universal Health Care in America - 2005 Health Services Management: Readings, Cases & Commentary, 9e - 2009 Health Services Marketing: A Practitioner's Guide - 2007 Health Services Planning, 2e - 2003 Health Services Research Methods, 2e - 2007 Healthy, Wealthy, & Fair: Health Care & the Good Society - 2007 (The) Heart of Change: How People Change Their Organizations - 2002 (The) Heart of Change: Tools & Tactics for Leading Change - 2005 Hidden Costs, Value Lost: Uninsurance in America - IOM, 2003 (The) High Performance Board: Principles of Non-Profit Organizational Governance - 2002 High Performance Healthcare: Using the Power of Relationships - 2009 HMO / PPO Directory - current edition Hospital-Based Emergency Care: At the Breaking Point - 2007 Hospital Builders - 2003 Hospital Campaigns That Work: Featuring Winners of the Marketing Awards - HCPro, 2008 (The) Hospital Executive's Guide to Physician Staffing - HCPro, 2009 Hospitalists: Guide to Building & Sustaining a Successful Program - ACHE, 2008 Hospital Statistics: Analysis & Comparison of Hospital Trends - AHA, current edition Hospitals: What They Are & How They Work, 3e - 2006 Human Resource Management - see our HR resources here (The) Human Side of Mergers & Acquisitions: Managing People, Cultures & Organizations - 2003 If Disney Ran Your Hospital: Things You Would Do Differently - 2004 Impact Marketing: Optimizing Value & Return on Investment - 2004 Improve Your Competitive Strategy: Guide for Healthcare Executive - 2002 Improving Healthcare with Better Building Design - ACHE, 2005 (The) Indispensable Health Care Manager - 2002 (An) Industry in Evolution, 4e - CenterWatch, 2003 Information Systems Management - see our MIS resources here Innovation-Driven Health Care: 36 Key Concepts for Transformation - 2007 Innovation Leadership: Creating the Landscape of Healthcare - 2009 Inside the Physician Mind: Finding Common Ground with Doctors - ACHE, 2008 Institutional Review Board: Management & Function - 2005 Institutional Review Board: Member Handbook, 3e - 2010 Integrating Complementary Medicine into Health Systems - 2001 International Public Health, 2e - Jan 2006 Introduction to Health Care Management - Feb 2007 Introduction to Health Services, 7e - Oct 2007 Introduction to Public Health, 3e - 2010 Introduction to US Health Care - Nov 2006 Insuring America's Health: Principles & Recommendations - IOM, 2004 Jobs - please see our list of job search books Launching a Capital Facility Project: Guide for Healthcare Leaders. 2e - ACHE, 2010 Law and Ethics - please see our Law & Ethics resources Leaders & Healthcare Organizational Change - 2001 Leading Healthcare Cultures: How Human Capital Drives Financial Performance - ACHE, 2009 Leading Others, Managing Yourself - ACHE, 2004 (The) Leader's Guide to Hospital Case Management - 2004 Leadership Challenge, 4e - 2007 (The) Leadership Challenge Workshop: Facilitator's Guide, 4e - 2010 Leadership Competencies for Clinical Managers - 2005 Leadership for Smooth Patient Flow - ACHE, 2007 Leadership in Healthcare: Essential Values & Skills - ACHE, 2010 Leadership in Nursing - please see our Nursing Management resources here Leadership Practices Inventory, 3e, Facilitator Package - 2003 Leadership's Deeper Dimensions - ACHE, 2005 Leadership: Tools to Prepare Your Leaders for Joint Commission Survey - HCPro, 2008 Leading Transformational Change: Physician-Executive Partnership - 2001 Leading Your Healthcare Organization to Excellence: Using the Baldrige Criteria - 2004 Lean - please see all of our Lean Resources and Quality Improvement books Legal Management - see our legal and compliance resources here (The) Long-Term Care Administrator's Field Guide - HCPro, 2009 Long-Term Care: Managing Across the Continuum, 3e - 2009 Love 'em or Lose 'em: Getting Good People To Stay, 2e - 2008 Managed Care Glossary - Managed Care: What It Is & How It Works, 3e - 2008 (The) Managed Health Care Handbook, 4e - 2001 Management of Hospitals & Health Services, 3e - 2003 Management Lessons from Mayo Clinic - 2008 Management Mistakes in Healthcare - 2004 Management Principles for Health Professionals, 5e - 2007 Managerial Epidemiology for Health Care Organizations, 2e - 2005 Managerial Epidemiology: Practice, Methods, Concepts - 2005 Managing a Public Speaker Bureau - 2004 Managing for Success in Health Care - 2006 Managing Health Care Business Strategy - 2008 Managing Health Education & Promotion Programs: Leadership Skills, 2e - 2006 Managing Health Programs & Projects - 2004 Managing Health Services Organizations & Systems, 5e - 2008 Managing Long-Term Care  - 2004 Managing Patient Flow in Hospitals: Strategies & Solutions, 2e - The Joint Commission, 2010 Managing the Health Care Professional - 2004 Managing the Unexpected: Assuring High Performance, 2e - 2007 M&A Integration: A Framework for Executives & Managers - 2002 (The) M&A Transition Guide: 10-Step Roadmap for Workforce Integration - 2001 Market Driven Health Care: Who Wins, Who Loses - 1999 (A) Marketer's Guide to Brand Strategy - HCPro, 2008 (A) Marketer's Guide to Market Research - HCPro, 2008 (A) Marketer's Guide to Measuring ROI: Tools to Track the Returns - HCPro, 2007 (A) Marketer's Guide to Physician Relations - HCPro, 2007 Marketing by the Numbers: Study Findings - AHA, 2005 Marketing Health Services, 2e - ACHE, 2010 Marketing Matters: A Guide for Healthcare Executives - ACHE, 2007 Marketing Tools for Healthcare Executives - current edition Marketing Your Clinical Practice: Ethically, Effectively, Economically, 3e - 2004 Mastering the Negotiation Process: Guide for the Healthcare Executive - 2002 Masterpieces in Health Care Leadership: Best Practices - 2007 (The) Mediating Effects of Public Opinion on Public Policy: Health Care - 2004 Medical Laboratory Management - always current Medical Leadership - see our physician executive resources here Medical Staff Management - see our physician executive resources here Medicare Prospective Payment & the Shaping of US Health Care - 2006 Mergers & Acquisitions: A Step-by-Step Legal & Practical Guide - 2008 Mergers & Acquisitions: From A to Z, 2e - 2006 Mergers of Teaching Hospitals: Boston, New York & N. California - 2001 Money-Driven Medicine: The Real Reason Health Care Costs So Much - 2006 (The) Nation's Health, 7e - 2003 News for a Change: Guide to Working with the Media - 1999 No Margin, No Mission: Quest for Ethical Excellence - 2003 Nursing Home Administration, 5e - 2007 Nursing Management - see our nursing management resources here Oncology Services Administration: Forms, Checklists & Guidelines - always current! On Leadership: Essential Principles for Success - AMA, 2008 Optimize Your Healthcare Supply Chain Performance - ACHE, 2007 Organization Behavior in Health Care, 2e - 2009 Organizational Behavior, Theory & Design in Health Care, 2e - 2008 Organizational Culture & Leadership, 4e - 2010 Outside the Hospital: Delivery of Health Care in Non-Hospital Settings - 2008 Oxymorons: The Myth of a US Health Care System - 2001 Partnership of Equals: Practical Strategies for Healthcare CEOs & Their Boards - ACHE, 2009 Partners in Health: How Physicians & Hospitals can be Accountable Together - 2010 Peace and Power: Creative Leadership for Building Community, 7e - 2007 Perioperative Services: Administration, Resource Management & Patient Care - Aspen, always current! Personnel Management - see our HR resources here Pharmacy Practice Management: Forms, Checklists & Guidelines - Aspen, always up-to-date! Physician Executives - see our physician executive resources here Physician Recruitment & Employment, 2e - Dec 2006 Physician Recruitment, Retention and Separation - AMA, 2002 Physician Relations Today: A Model for Growth - 2004 Planning, Implementing & Evaluating Health Promotion Programs, 5e - 2008 Plunkett's Biotech & Genetics Industry Almanac - newest edition Plunkett's Health Care Industry Almanac - newest edition Plunkett's Insurance Industry Almanac - newest edition Policy - see our health policy resources here Politics - see our health policy resources here (The) Politics of Health Legislation: An Economic Perspective, 3e - ACHE,  2006 (The) Politics of Public Health in the United States - 2004 (The) Portable Health Administration (MHA) - 2003 Positive Leadership in Health Care - ACPE, 2005 (The) Power of Clinical & Financial Metrics: Success in Your Hospital - ACHE, 2005 Practice Management - see our physician executive resources here Pricing the Priceless: A Health Care Conundrum - 2004 (The) Primary Care-Market Share Connection: Achieve Competitive Advantage - ACHE, 2007 Principles of Health Care Management: Compliance, Consumerism, Accountability - 2005 Problems & Cases in Healthcare Marketing - 2004 Public Health Administration: Principles for Population-Based Management, 2e - 2007 Public Health Business Planning: A Practical Guide - 2008 Public Health for the 21st Century: The Prepared Leader - 2005 Public Health Leadership: Putting Principles into Practice, 2e - 2008 Public Health Leadership & Management - 2001 Public Health Management of Disasters: The Practice Guide, 2e - 2005 Quality Through Collaboration: The Future of Rural Health - 2005 Quality Management - see our quality improvement resources here Quantitative Analysis for Management, 10e - 2008 Quantitative Methods in Health Care Management, 2e - 2009 (The) Quantum Leader, 2e - 2009 Quantum Leadership: Advancing Information, Transforming Health Care, 3e - 2010 Radiology Administration: : Forms, Checklists & Guidelines - Aspen, always current & up-to-date (The) Radiology Manager's Handbook - HCPro, 2006 Raising the Bar: Best Practices for Healthcare Strategic Planning - AHA, 2007 Raising the Bar on Service Excellence: Health Care Leader's Guide - 2008 Redefining Health Care - 2006 Reframing Organizations: Artistry, Choice & Leadership, 4e - 2008 Reinventing Centers of Excellence: Strategies for Specialty Services - 2002 Reinventing Public Health - 2005 Reinventing the Patient Experience: Strategies for Hospital Leaders - ACHE, 2007 Reinventing Your Board, Revised - 2006 Relationship Fundraising: Business of Raising Money, 2e - 2002 Results-Oriented Strategic Planning - 2002 Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top - 2007 Risk Management - see our safety & risk management resources here Safety Management - see our safety & risk management resources here Scheduling Strategies for Ambulatory Surgery Centers - 2005 Security Management - see our safety & risk management resources here Separately Together: A New Path to Healthy Hospital-Physician Relations - ACHE, 2009 Service Line Execution 2.0: Advanced Strategies for Progressive Hospitals - 2008 (A) Shared Destiny: Community Effects of Uninsurance - 2003 Shredding the Social Contract: Privatization of Medicare - 2006 Slee's Health Care Terms, 5e - 2007 Social Media in Healthcare: Connect, Communicate & Collaborate - ACHE, 2010 Solving the Health Care Problem: Why the U.S. Has Failed - 2006 Specialty Care in the Era of Managed Care - 2005 (The) Status Syndrome: How Social Standing Affects Our Health - 2005 Steps on the Road to Medicare: Why Saskatchewan Led the Way - 2003 Stop Managing Costs: Designing Around Core Business Systems - ASQ, 1999 Strategic Management of Health Care Organizations, 6e - 2009 Strategic Management of the Health Care Supply Chain - 2006 Strategic Marketing For Health Care Organizations - 2008 Strategic Planning for Public & Nonprofit Organizations - 2004 Strategies for the New Health Care Marketplace - 2001 (The) Strategy-Focused Organization - 2000 Strategy Maps: Converting Intangible Assets into Tangible Outcomes - Feb 2004 Statistics - for more statistics books, see our CQI and Quality page Streamlining Health Care Operations: How Lean Logistics Can Transform - 2001 Strengthening Ethical Wisdom - AHA, 2007 Superior Productivity in Health Care Organizations - 2003 Sustainable Healthcare Architecture - 2007 Terrorism & Disaster Management: Preparing Leaders - 2004 Terrorism & Public Health: A Balanced Approach - 2006 Thinking Forward: Six Strategies for Highly Successful Organizations -  2003 Transforming Health Care Management: Integrating Technology Strategies - 2008 Trials to Triumphs: Perspectives from Successful Healthcare Leaders - 2001 Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization - 2008 (The) Trustee Handbook for Health Care Governance, 2e - 2001 (The) Trust Crisis in Healthcare - 2006 (The) Trust Prescription for Healthcare: Building a Reputation - ACHE, 2005 (The) Truth About Health Care: Why Reform Is Not Working in America - 2008 Turn Calls into Customers - HCPro, 2008 Tyler's Guide: The Healthcare Executive's Job Search, 3e - 2002 Umiker's Management Skills for the New Health Care Supervisor - 2009 Uncertain Times: Kenneth Arrow & the Changing Economics of Health Care - 2004 Understanding Health Policy - see our health policy resources here Understanding the US Health Services System, 4e - 2009 Uninsured - see our health policy resources here Uninsured in America: In the Land of Opportunity - 2006 Universal Health Care - see our health policy resources here (The) US Health Care Delivery System: Fundamental Facts, Definitions & Statistics - 2006 Welcome to the Board: Orientation for the New Health Care Trustee - 2002 (The) Well-Managed Healthcare Organization, 7e - 2010 Wendy Leebov's Essentials for Great Personal Leadership: No-Nonsense Solutions - AHA, 2008 What Top-Performing Healthcare Organizations Know: 7 Proven Steps for Accelerating and Achieving Change - ACHE, 2008 Where Have We Failed? A Systemic Analysis - 2002 Winning in the Women's Health Care Marketplace - 2000 Winning the Talent War: Ensuring Effective Leadership in Healthcare - 2002 (The) Wisdom of Top Health Care CEOs: Success in Medical Management - 2003 Women & Leadership in Health Care - 1999 Your Money or Your Life: Strong Medicine for America's Health Care System - Feb 2005 Administrators, we have books for you in Law, Finance & Compliance, We have Gift Ideas for your valued physicians, associates & leaders, Resources with Benchmarks, Data & Trends, and, We also have health administration Journals & Newsletters for you. More recommended Books Here. Jump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Politics, Policy & Reform / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index / Jump to / Web Resources / Recommended Books / Downloadable Documents / Health Administration Guides / Go to / Website Index / Home Page / Toolbox for Health Administrators / Downloadable Documents Consumer Directed Insurance Products: Survey Results - Apr 2005 Cost of Caring: Key Drivers of Growth in Spending on Hospital Care - Feb 2003, FAH Ernst & Young and HCIA-Sachs Hospital Margin Study - May 2000 Hospital Quality: Ingredients for Success - 40 pp, 2004 Leadership for the Transformation of Health Care Organizations - 2004 Power Insights - newsletter from JD Powers The Value of Investment in Health Care - Full Report - Jan 2004, FAH Jump to / Web Resources / Recommended Books / Downloadable Documents / Health Administration Guides / Go to / Website Index / Home Page / Toolbox for Health Administrators / Guides at this site for Health Administrators Companies & Hospitals - healthcare companies, hospitals & HMOs Compensation & Salary Surveys - up-to-date salary surveys Executive & Health Administration (you are here now) Financial Management - for healthcare CFOs & business managers Health Reform - health care reform, policy, law, ethics Hospital Associations - hospital associations, by state & metro areas Human Resources - for HR, staffing and personnel resources Information Systems & Software - technology, medical records, telehealth Legal, Governmental & Regulatory - compliance & accreditation resources Medical & Clinical Sites - patient education; consumer information Mental Health Professionals - behavioral health & psychiatric resources Nursing & Clinical Management - for nurses, allied & clinical managers Physician Executives - for doctor leaders, medical staff & practice managers Professional Associations - health & medical societies & organizations Publications, Journals & News - research, magazines & periodicals Recommended Reading Lists - reading lists & books, by healthcare discipline Go to / Website Index / Home Page / Toolbox for Health Administrators / Other Pages at this site for Health Professionals Calendar of Health Observances - well-organized listing of all dates, by months Glossary of Managed Care Terminology - easy to navigate, alphabetized Go to / Website Index / Home Page / Toolbox for Health Administrators /