10 Powerful Ideas for Improving Patient Care
James L. Reinertsen, MD; Wim Schellekens, MD
Softbound: 90 pages
Health Administration Press
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Achieve breakthrough levels of patient care quality with this book.
Busy executives and administrators hear about hundreds of patient care improvement ideas each year, but don’t often know the answers to questions such as:
- Is this a really good idea?
- Has it produced results?
- Would it work for my kind of organization?
- Where could I go to learn more about this idea?
10 Powerful Ideas for Improving Patient Care answers those questions, and presents you with bold and practical ideas that will undoubtedly improve your organization’s patient care quality. Executives have been buying this book, in quantity, for distribution to their leadership staff and direct reports.
Each idea in this book has already been proven to yield dramatic results at the organization level. The combined clinical, administrative, and quality improvement experience of these two physician executives and their connections to the best minds in quality on two continents give them a unique perspective on the current strongest ideas for improvement. Recommended by the American College of Healthcare Executives (ACHE), this book includes many ideas, with instructions on implementation, such as these:
- Include patients directly in the process of redesigning care systems—shifting more power to the patient is the ultimate transformational strategy
- Plan for system-level (not just project-level) improvements—weave improvement projects into the fabric of everyday operations for the entire organization
- Aim for perfection rather than just matching your competition—benchmarks contain a lot of defects.
- Schedule an appointment for each patient’s discharge—and reduce bottlenecks in flow throughout your hospital
You may also be interested in these companion books: 10 More Powerful Ideas for Improving Patient Care and 10 Powerful Ideas for Improving Patient Care, Book 3.
James L. Reinertsen, M.D., is chief executive officer of The Reinertsen Group. The Reinertsen Group, based in Alta, Wyoming, is an independent consulting and teaching practice that helps healthcare leaders create organizational environments in which high-quality work by doctors and nurses can thrive. He is senior fellow at the Institute for Health Care Improvement, where he heads the leadership development sector.
Wim Schellekens, M.D., is the chief executive officer of the Dutch Institute for Quality Improvement CBO in Utrecht, the Netherlands. CBO is a not-for-profit knowledge center for innovation, implementation, and transfer of quality improvement models and instruments. CBO works closely together with the Institute for Healthcare Improvement (IHI) in Boston. Since 2000, Dr. Schellekens has been senior fellow and international liaison of IHI.
Both Dr. Reinertsen and Dr. Schellekens were successful medical doctors (family practice and rheumatology) and subsequently became chief executive officers of major healthcare institutions (Park Nicollet Health Services in Minneapolis; CareGroup in Boston; and Reiner De Graaf Hospital in Delft, Netherlands). In addition, both have been and are highly visible leaders in the quality improvement movement.
Founded in 1933, the American College of Healthcare Executives is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE's publishing division, Health Administration Press, is one of the largest publishers of books and journals on all aspects of health services management. Health Administration Press is a division of the Foundation of the American College of Healthcare Executives (ACHE). ACHE is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. ACHE is also known for its magazine, Healthcare Executive, as well as its groundbreaking research and career development and public policy programs. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members.
Founded in 1972 with support from the W. K. Kellogg Foundation, Health Administration Press has grown from a small office on the campus of the University of Michigan to one of the largest publishers of books and journals on all aspects of health services management, including textbooks for use in college and university courses. Now located in downtown Chicago, the Press also publishes two journals, the Journal of Healthcare Management and Frontiers of Health Services Management.
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