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You are here > Home > Reading Lists > Human Resources > 222 Secrets of Hiring, Managing, and Retaining Great Employees in Healthcare Practices 222 Secrets of Hiring, Managing, and Retaining Great Employees in Healthcare Practices Bob Levoy Hardcover: 344 pages ISBN 0763738689 9780763738686 Jones & Bartlett November 2006 (click the button below for the very best available price)   This book's strength lies in the fact that it discusses real medical practice, real people and real solutions. Based on the research findings from a wide variety of healthcare providers, clinic administrators and practice managers, 222 Secrets of Hiring, Managing, and Retaining Great Employees in Healthcare Practices provides simple, easy-to-use advice and techniques for successfully recruiting, interviewing, compensating, managing, motivating, training, evaluating, and retaining great employees in the clinical practice setting. This unique book reveals the "secrets" to maximizing the potential of a clinical practice, with proven action-steps that can be implemented immediately, as well as reality checks, and tested tips to help you uncover the synergistic connection between employee satisfaction, patient satisfaction and practice growth to help your practice thrive. Special features of this book include: Includes 222 easy-to-read, ready-to-use strategies to dramatically improve the hiring, management and retention of outstanding employees – specifically geared to the unique needs of the healthcare professions. Explains "discretionary effort" (the difference between what employees choose to do as opposed to what their job descriptions obligate them to do) and why it flourishes in some healthcare organizations and not in others. Discusses real life cases of practices, hospitals, multi-specialty groups, HMOs and other healthcare organizations – and the proven strategies they have used to achieve high levels of employee productivity and loyalty. Contains lessons about countless human resource management issues acquired from healthcare providers, administrators and managers at all levels. Provides action-steps that pin-point how to implement the strategies discussed to achieve success. Topics fully covered in this comprehensive book include these: Hiring Getting the Right People on Board Creative Recruitment Strategies Become an "Employer of Choice" Secrets of Savvy Interviewing Hire People Who Fit Your Practice Culture Hiring Mistakes to Avoid The New World of Work Managing Hard Learned Lessons About Motivation The Power of Positive Reinforcement From "Satisfied" to "Engaged" Team Meetings: A Catalyst for Practice Improvement Performance Management Management's Most Unpleasant Task Retaining Secrets of Staff Retention Retention-Friendly Compensation Strategies Training and Skills Development Upward Communication Bob Levoy, a former corporate executive, is an internationally acclaimed seminar speaker on human resource and management issues. In the course of his career, he has conducted over 3.000 management seminars for business and professional groups, Fortune 500 companies and leading colleges and universities throughout North America and overseas. Among them have been hundreds of healthcare associations in a wide range of disciplines and specialties, He holds three degrees from the University of Connecticut and Columbia University; has written 6 best-selling books, hundreds of articles on management topics for business and professional journals, and recorded numerous audio programs. Currently, he is a monthly columnist and Editorial Board member for various publications in the healthcare professions. (information from the publisher) You may also be interested in / The Directory of Healthcare Recruiters / Jump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index / Go Back to Pages / Home Page / Toolbox for Health Administrators / Bookstore