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You are here > Home > Reading Lists & Books > Nursing & Clinical Management > Accountability in Nursing: Six Strategies to Build and Maintain a Culture of Commitment Accountability in Nursing: Six Strategies to Build and Maintain a Culture of Commitment Eileen L Dohmann, RN, BSN, MBA, NEA-BC Softcover Guidebook + bonus CD-ROM  Earn three continuing education credits! ISBN 1601463456 978-1601463456 HCPro Inc April 2009 (click button below for the very best currently available price for this training guidebook)     You’re six simple steps away from building a culture of accountability! It’s easy to become frustrated when your staff lack accountability and when they fail to do what is expected of them. And it’s often a struggle to bridge the gap between your staff’s performance and your expectations.   Accountability is a hot topic in nursing and many nurse managers striving to improve their organizations ask themselves, “How can I get my staff to be accountable?” This book and CD-ROM set, Accountability in Nursing: Six Strategies to Build and Maintain a Culture of Commitment, answers your questions and provide simple solutions for holding staff accountable. This resource provides you with six easy-to-follow steps that will help you hold staff accountable for their behaviors and actions. You will learn how to: Set and hold staff to expectations for nursing behavior Use active listening and assertive speaking Recognize when people do not make a commitment Change non-commitments to commitments Engage staff to make commitments to participate in important initiatives With Accountability in Nursing as your guide, you have the tools to hold your staff, your peers, your superiors - and even yourself - accountable for providing excellent patient care. Take a look at the table of contents: What is Accountability? Accountability Tools Personal Accountability Holding Staff Accountable Holding Peers Accountable Seeking Accountability With Your Manager or Supervisor Working with Physicians Promoting Accountability with the C-Suite Bonus tools on CD-ROM The included CD-ROM contains bonus tools such as an accountability pocket card. This quick reference tool contains the right language to use during difficult conversations and tips to hold others accountable.   Earn three continuing education credits! This set is accredited as a provider of continuing education by the American Nurses Credentialing Center Commission on Accreditation. This educational activity for three nursing contact hours is provided by HCPro.   Eileen L Dohmann, RN, BSN, MBA, NEA-BC, is Vice President of Nursing at Mary Washington Hospital in Fredericksburg, VA, where she is responsible for nursing care and services, as well as operational oversight for MW Home Health and Hospice and Cancer Center of Virginia. With 25 years experience as a nurse, she is an advocate for the profession of nursing and excellence in nursing practice.   Learning objectives for the CEUs that accompany this package: Differentiate between responsibility and accountability Describe how accountability is demonstrated Explain why accountability is important in the nursing profession List the six steps in accountability Explain the six step process for holding oneself and others accountable Identify your personal level of accountability Examine your personal communication style Describe how to use accountability language and behavior Discuss how managers can set accountability expectations Describe how to hold staff accountable in a variety of work settings and situations Examine how to promote accountability among peers Discuss conversation techniques for holding peers accountable Assess the level of accountability of your manager or supervisor Determine methods to promote accountability from your manager or supervisor Examine accountability challenges nurses face with physicians Determine how to define expectations Explain how to set commitments List words to use when interacting with physicians List effective words to use with c-suite members Describe how to establish common group with c-suite members Discuss how your communication style enables c-suite accountability With more than 17 years of experience, HCPro, Inc. is a leading provider of integrated information, education, training, and consulting products and services in the vital areas of healthcare regulation and compliance. The company's mission is to meet the specialized informational, advisory, and educational needs of the healthcare industry. As an acknowledged industry authority in healthcare regulation and compliance, HCPro focuses on providing its clients assistance and expertise in the areas of accreditation, medical staff affairs, credentialing, privileging, medical record management, regulatory compliance, nursing, quality/patient safety, infection control, and workplace safety. 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