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You are here > Home > Reading Lists > Quality Improvement & Customer Service > The FIrst Accountability Through Measurement
Accountability Through Measurement: A Global Healthcare Imperative Hardcover: 374 pages
Accountability Through Measurement: A Global Healthcare Imperative looks at the need for healthcare organizations to become more accountable for their performance. The book discusses the necessary mindset, structures, tools, and communication modes needed for healthcare to be accountable to itself, as well as to external audiences, about its own performance. View a sample of this book. At the heart of this is the need for a greater degree of disclosure, which in turn requires rigorous methods of measurement. This book places the requirement of disclosure at the center of the accountability mandate and presents concrete ways in which performance can be measured, analyzed, communicated, and used toward performance improvement. This approach does not place the responsibility of accountability on the providers only but makes it a joint effort between the providers and recipients. Contents include:
The American Society for Quality (ASQ), headquartered in Milwaukee, Wisconsin, USA, is the world’s leading authority on quality since 1946. The 104,000-member professional association creates better workplaces and communities worldwide by advancing learning, quality improvement, and knowledge exchange to improve business results. By making quality a global priority, an organizational imperative, and a personal ethic, ASQ becomes the community for everyone who seeks technology, concepts, or tools to improve themselves and their world. You may also be interested in / The Directory of Healthcare Recruiters / Jump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index / Go Back to Pages / Home Page / Toolbox for Health Administrators / Bookstore /
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