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You are here > Home > Reading Lists > Quality Improvement & Customer Service > A Lean Guide to Transforming Healthcare: How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare Organizations

A Lean Guide to Transforming Healthcare: How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare Organizations
Thomas Zidel, Stephen Hacker

Softcover: 192 pages
ISBN 0873897013
9780873897013
ASQ Quality Press / Productivity Press
September 2006
(click the button below for the very best available price)

This book is an implementation manual for lean tools and principles in a healthcare environment. Lean is a growth strategy, a survival strategy, and an improvement strategy.

 

This is not a book to be read and forgotten, nor is it meant to sit on a book shelf as another addition to an impressive but underutilized collection of how-to books. As the name implies, it is a guide; a companion to be referenced again and again as the organization moves forward with its lean transformation.

 

Well-researched and well-written, A Lean Guide to Transforming Healthcare demonstrates the application of lean principles to the current healthcare environment.

 

Offering a practical and sound understanding of the concepts and application for lean and the principles of Six Sigma melded with an insider's familiarity with healthcare delivery, the guide is designed for hands-on use.

 

Applied properly, the defined practices will help eliminate the delays, overcrowding, and frustration associated with the existing care delivery system. It will allow clinicians to spend more of their time caring for patients and improve the quality of care these patients receive.

 

The goal of lean is, first and foremost, to provide value to the patient/customer, and in so doing eliminate the delays, overcrowding, and frustration associated with the existing care delivery system. Lean creates a better working environment where what is supposed to happen does happen. On time, every time. It allows clinicians to spend more of their time caring for patients and improves the quality of care these patients receive.

 

A lean organization values its employees and encourages their involvement in organizational initiatives which, in turn, sustains hospital-wide quality improvements. The opportunities for lean in healthcare are limitless.

 

"This is a well-researched, well-written work by an individual who understands the current healthcare environment. It provides a practical and sound understand of the concepts and application for Lean and Six Sigma." — James R. Bente, Vice President, Quality & Organizational Development, Memorial Health System
 

"Healthcare quality professionals in the U.S. and abroad could benefit form the content of this book...Comprehensive discussion of lean and its relevance to healthcare, excellent description of techniques and tools, and excellent examples and figures." — Luc R. Pelletier, MSN APRN BC FNAHQ FAAN, Editor in Chief, Journal for Healthcare Quality

 

The American Society for Quality (ASQ), headquartered in Milwaukee, Wisconsin, USA, is the world’s leading authority on quality since 1946. The 104,000-member professional association creates better workplaces and communities worldwide by advancing learning, quality improvement, and knowledge exchange to improve business results. By making quality a global priority, an organizational imperative, and a personal ethic, ASQ becomes the community for everyone who seeks technology, concepts, or tools to improve themselves and their world.

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