Building and Rewarding Your Team: A How-To Guide for Medical Practices
Susan Murphy, MBA, PhD
Softcover: 110 pages + bonus CD-ROM
8.5" x 11"
(click the button below for the very best currently available price for this important resource)
Every organization has systems that can be improved. The system-by-system diagnosis and prescriptions in the Maximizing Performance Management Series will improve the performance of your practice.
The third book in the series, Building and Rewarding Your Team: A How-to Guide for Medical Practices focuses on the significant connection between performance management and employee engagement. In this book, the author:
Describes the importance of the rewards and recognition subsystem
Explains the role of compensation and incentives in engaging the team and examines what physicians want, how to design an effective compensation system, and how to evaluate your current compensation system’s effectiveness
Demonstrates how to interview, select, and hire the most appropriate candidate for the job to be performed
Examines the importance of an excellent employee orientation process, including physician orientation
Explains the five important components for performance management and how to ensure that each employee’s performance aligns with organizational goals
Describes a performance appraisal process that directly measures and aligns employee performance with organizational goals
The accompanying CD includes many useful resources and tools, including procedures for managing conflict, guidelines for customer service quality standards, policies for employee discipline, and employment process checklists. Also included are several case studies that demonstrate excellence in efforts to align employee performance with organizational goals.
The bottom line is that this comprehensive, results-oriented book provides a road map and prescriptions to take you and your medical practice to the next level and beyond. Whether you want to fine-tune your practice or manage a complete overhaul of the entire operation, this book provides the answers you need to align the performance of your team with your practice goals.
The MGMA been the source of indispensable benchmarking resources for more than 50 years, and medical group administrators, physicians, hospital executives, CPAs, consultants and lawyers depend on the information and insight they deliver. MGMA, founded in 1926, is the nation’s principal voice for medical group practice. MGMA’s 19,000 members manage and lead more than 11,500 organizations in which more than 237,000 physicians practice. MGMA’s core purpose is to improve the effectiveness of medical group practices and the knowledge and skills of the individuals who manage and lead them. MGMA headquarters are in Englewood, Colorado.
For information about other MGMA reports, please go to our Data & Benchmarks page.
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