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You are here > Home > Reading Lists > Quality Improvement > Business Performance Through Lean Six Sigma Business Performance Through
Lean Six Sigma: Linking the Knowledge Worker, the Twelve Pillars,
and Baldrige Softcover: 336 pages
The executive management of every organization must read this
book to establish the foundation for the Lean Six Sigma concepts to
hold and become part of the operating style of the overall
organization. The tools discussed in this book are just as applicable to making
management decisions based on data as they are for the Black Belts
and Knowledge Workers of the process. Lean Six Sigma is helping to vitalize many small and large
organizations by paying attention to the customer’s needs and
providing processes with smaller amounts of variation to
consistently meet and even exceed those needs. This task is
completed when the organization understands its processes better and
controls those inputs and the process variations that will affect
the customer’s needs the most. The intent of this book is to develop the concepts of the Twelve
Pillars, which support the Six Sigma improvement process, tie this
to both the Malcolm Baldrige National Quality Award and lean, and
then to cover the areas that should be considered during the
implementation of the Six Sigma process. You may
view a sample of this book here.
Topics covered include: The American Society
for Quality (ASQ), headquartered in Milwaukee, Wisconsin, USA, is
the world’s leading authority on quality since 1946. The
104,000-member professional association creates better workplaces
and communities worldwide by advancing learning, quality
improvement, and knowledge exchange to improve business results. By
making quality a global priority, an organizational imperative, and
a personal ethic, ASQ becomes the community for everyone who seeks
technology, concepts, or tools to improve themselves and their
world. (information from the publisher) You may also be
interested in / The
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