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You are here > Home > Reading Lists > Health Administration Books > Connecting with the New Healthcare Consumer: Defining Your Strategy Connecting
with the New Healthcare Consumer: Defining Your Strategy Hardcover,
544 pages
Connecting with the New Healthcare Consumer: Defining Your Strategy explores the impact of consumerism on all segments of the healthcare industry. It serves as a comprehensive guide offering sound advice to help healthcare decision-makers respond to the growing consumer movement, as they develop and implement business plans, strategies and investment decisions. Connecting with the New Healthcare Consumer details the ways in which healthcare consumers have changed, and the book assists readers in connecting with their customers. Written by a diverse and experienced group of healthcare leaders, this book addresses the multi-level effects of the new, empowered healthcare consumer, and is unique in its coverage of the shifting healthcare marketplace. Topics fully covered include:
David Nash, MD, MBA
is The Dr. Raymond C. and Doris N. Grandon Professor and Chairman of
the Department of Health Policy at Jefferson Medical College of
Thomas Jefferson University in Philadelphia. Jefferson is one of a
handful of medical schools in the nation with an endowed
professorship in health policy. Dr. Nash, a board certified
internist, founded the original Office of Health Policy in 1990.
From 1996 to 2003, he served as the first Associate Dean for Health
Policy at Jefferson Medical College. In 2004, he was named
Co-director of the Masters Program in Public Health at Jefferson.
Internationally recognized for his work in outcomes management,
medical staff development, and quality-of-care improvement, his
publications have appeared in more than 60 articles in major
journals and in a dozen edited books, including A Systems Approach
to Disease Management by Jossey-Bass Publishers and Connecting with
the New Healthcare Consumer by Jones and Bartlett Publishers. In
1995, he was awarded the Latiolais ("Lay-shee-o-lay") Prize by the
Academy of Managed Care Pharmacy for his leadership in disease
management and pharmacoeconomics. He also received the Philadelphia
Business Journal Healthcare Heroes Award in October 1997 and was
named an honorary distinguished fellow of the American College of
Physician Executives in 1998. (information from the publisher) You may also be interested in / The Directory of Healthcare Recruiters / Jump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index / Go to / Home Page / Toolbox for Health Administrators / Bookstore |
