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You are here > Home > Reading Lists > Quality Improvement > Continuous Quality Improvement in Healthcare Continuous Quality Improvement in Health Care, 3rd Edition Curtis McLaughlin, DBA, Arnold Kaluzny, PhD Hardcover: 678 pages ISBN 0763727121 9780763727123 Jones & Bartlett September 2005, Copyright 2006 Price: $81.95 (click below for 3rd edition)   The third edition of Continuous Quality Improvement In Health Care includes new, updated topics such as NIM, Crossing the Chasm report, motivating the focus on reducing medical errors and the introduction of CPOE under pressure from the Leapfrog Group. It also includes material on the Baldridge Award criteria and JCAHO as well as new cases. This essential book focuses on improving performance and patient safety in a variety of environments, including hospitals, public health departments and pharmaceutical companies. Utilizes an integrative approach to quality management Presents an interdisciplinary approach to quality management in health care, including operations management, organizational behavior, and health services research The second edition of the successful Continuous Quality Improvement in Health Care is thoroughly revised and updated to address the ever-changing health care system. This edition offers the management techniques you'll need for improving quality of health services. It thoroughly examines the philosophy of CQI/TQM and provides guidelines for implementation. This comprehensive manual and reference book covers these topics fully: Defining Quality Improvement: Past, Present and Future Does TQM/CQI Work in Health Care? The Outcome Model of Quality Measurement and Statistical Analysis in CQI Measuring Consumer Satisfaction Teams at the Core of Continuous Learning CQI, Transformation, and the Learning Organization Measuring & Assessing Adverse Medical Events to Promote Patient Safety The Human Face of Medical Error: Classification and Reduction The Process of Implementation Information Management and Technology for CQI Collaborating for Improvement in Health Professions Education Integrating Approaches to Health Professional Development With Approaches to Improving Patient Care Why Focus on Health Professional Development? CQI in Primary Care CQI in Managed Care CQI in Contract Research Organizations CQI in Public Health Organizations Inquiring into the Quality and Safety of Care in the Academic Clinical Microsystem Quality: From Professional Responsibility to Public Policy and Back Again Malcolm Baldrige Award Health Care Criteria for Performance Excellence CQI and Patient-Centered Care Examples: Case 1 - Intermountain Health Care Case 2 - Quality in Pediatric Subspecialty Care Case 3 - Community-Based Quality Improvement Efforts in Kingsport, Tennessee Case 4 - West Florida Regional Medical Center Case 5 - Rex Healthcare and Service Line Teams Case 6 - Dr. Johnson, Network Medical Director Case 7 - North Carolina Science to Service Project Case 8 – Transforming Health Care: The President's Health Information Technology Plan McLaughlin is a researcher professor emeritus of health policy and administration and business administration in various institutions. Kaluzny is a professor, director, and research fellow in public health institutions. Their books on CQI have been bestselling mainstays in hospitals, healthcare organizations and graduate programs. (information from the publisher) You may also be interested in / The Directory of Healthcare Recruiters / Jump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index / Go Back to Pages / Home Page / Toolbox for Health Administrators / Bookstore /