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You are here > Home > Reading Lists > Patient Safety & Risk Management > Crew Resource Management: The Flight Plan for Lasting Change in Patient Safety

Crew Resource Management: The Flight Plan for Lasting Change in Patient Safety
F. Andrew Gaffney, MD, Rhea Seddon, MD, Captain Stephen W. Harding

Softbound book 
Size: 11" x 8"
ISBN 157839712X
978-1578397129
HCPro / Opus
October 2005
Price: $99.00

 

The Flightplan for Lasting Change in Patient Safety is your step-by step guide to implementing a healthcare-specific crew resource management (CRM) program.

Recently, savvy healthcare institutions have implemented crew resource management programs - and documented some startling results:

  • 53% reduction in adverse outcomes
  • 55% reduction in observed errors
  • 90% reduction in wrong surgeries
  • 30% reduction in nurse turnover

This book teaches you to train your staff in the CRM methodology, while providing all the safety tools necessary for implementation. Every effective CRM program incorporates two vital elements:

  • Teams trained to use specific teamwork and communication behaviors
  • Safety tools that complement those behaviors to detect and trap errors

The CRM model was founded to decrease negative outcomes in the airline industry - and now has been used successfully in a variety of sectors such as nuclear powered submarines, nuclear power plants, chemical manufacturing plants, and seaborne commercial shipping lines. It will help you:

  • increase patient safety and turnaround time
  • improve communication within staff and among departments
  • gain leadership buy-in
  • decrease negative outcomes and achieve overall improvement

With case studies from various hospital departments, Crew Resource Management will show you exactly how CRM works to avoid near misses, sentinel events, and other medical errors. For every process that you can go through in healthcare, at lease a million things can go wrong. With the odds stacked so heavily against you, your best bet is to find strength in numbers, which means creating teams to address and troubleshoot problems as they crop up. This resource has been developed for the healthcare industry and specifically for:

  • Performance improvement directors
  • Quality improvement directors
  • Hospital executives
  • Risk managers
  • Medical staff administrators
  • Patient safety directors
  • Staff development coordinators
  • Nurse managers
  • HIM managers
  • Pharmacy directors
  • and anyone interested in patient safety

If your existing patient safety efforts are coming up short, you don't have to go back to the drawing board. This resource provides techniques to measure your CRM program's effectiveness and sample forms to walk you through updates to your policies and procedures. This book fully covers all key topics, including:

  • The four things you need to know to improve patient safety with aviation-based CRM
  • Building a CRM team
  • Safety tools
  • Set up a successful CRM program
  • Implement safety tools and hardwire the program
  • Overcoming barriers and objections
  • Options for implementing a CRM program
  • Putting it all together: CRM in action

Softbound book 
Size: 10.5" x 8.2"
ISBN 157839712X
HCPro / Opus
October 2005
Price: $99.00

 

The Flightplan for Lasting Change in Patient Safety is your step-by step guide to implementing a healthcare-specific crew resource management (CRM) program.

With more than 17 years of experience, HCPro, Inc. is a leading provider of integrated information, education, training, and consulting products and services in the vital areas of healthcare regulation and compliance. The company's mission is to meet the specialized informational, advisory, and educational needs of the healthcare industry. As an acknowledged industry authority in healthcare regulation and compliance, HCPro focuses on providing its expertise in the areas of accreditation, medical staff affairs, credentialing, privileging, medical record management, regulatory compliance, nursing, quality/patient safety, infection control, and workplace safety.

(information from the publisher)

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