Curing Health Care: New Strategies for Quality Improvement

Paperback: 336 pages
ISBN 0787964522
978-0787964528
Jossey-Bass
October 2002
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This is a report from the National Demonstration Project on Quality Improvement in Health Care. This is a book about applying quality improvement methods in healthcare settings.

"This book is recommended for managers wanting to enhance service quality and productivity. By avoiding mistakes and useless units of activity, gains in productivity occur as quality improves." --Healthcare Financial Management

This book provides insights regarding how health care organizations can use the quality improvement process to help regain control and hope in a time of frustration and skyrocketing costs. In ten key lessons, the authors demonstrate what works and does not work in actual practice.

This concrete and reliable book presents case examples of specific health care improvement projects ranging from transport of critically ill infants to quick turnaround of emergency lab specimens and to the generation of accurate Medicare bills.

"Curing Health Care is a marvelous book on the applications of the principles of industrial quality improvement to health care." — HMO Practice

"Curing Health Care should be on every health executive's 'must-read' list." — Hospital and Health Services Administration

Donald M. Berwick is president and CEO of the Institute for Healthcare Improvement and clinical professor of pediatrics and health care policy, Harvard Medical School. He is also an associate in pediatrics at Boston's Children's Hospital and a consultant in pediatrics at Massachusetts General Hospital. A. Blanton Godfrey is dean and Joseph D. Moore Professor, College of Textiles, North Carolina State University. He is the former chairman and CEO of the Juran Institute and the coeditor (with Joseph M. Juran) of Juran's Quality Handbook, Fifth Edition and the coauthor of Modern Methods for Quality Control and Improvement, Second Edition. Jane Roessner is a writer for the Institute for Healthcare Improvement,

If you are interested in policy or books about health care reform, please see our up-to-date collection here: Politics, Policy & Reform.

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