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You are here > Home > Reading Lists > Medical Staff > Emergency Department On-Call Strategies

Emergency Department On-Call Strategies: From Team Management to Compensation Plans
Kimberly A. Mobley, Richard Sheff, MD, Bradley Zlotnick, MD, FACEP

Softbound Book  
Size: 8.5" x 11"
ISBN 1578398118
978-1578398119 
HCPro
June 2006
Price $149.00

 

Does your emergency department (ED) struggle with a shortage of on-call specialists?
If so, you’re not alone. A recent survey by the American College of Emergency Physicians reports that two-thirds of EDs lack on-call coverage in specialty areas of care. And with ED patient volume increasing every year, it’s likely that shortages will occur even more frequently.

Emergency Department On-Call Strategies offers the successful techniques hospitals across the nation are using to persuade physicians to fulfill their on-call obligations. With this resource, you have information about successful techniques for securing on-call staff commitment.

Learn what’s working and what isn’t from your hospital peers facing the same struggles. This book covers the latest strategies for contracting, offering incentives, and negotiating with the physicians on your staff.

What are the effects of on-call staff shortages? Medical staff resistance to participating in your on-call panel can lead to serious problems, including:

  • delayed or improper treatment for patients in need of specialty care

  • EMTALA violations

  • patient dissatisfaction and complaints that damage your institutional reputation

Emergency Department On-Call Strategies provides you with practical management tools that will show you how to balance your hospital’s needs with the needs of your staff and the needs of the community. Some of the topics covered include:

  • a process for assessing physician perception of on-call duty

  • techniques for collecting on-call data by specialty to assess disparate burdens

  • discussion of key on-call compensation practices, including stipends and fee-for-service models

  • a review of available specialty-specific compensation data

Kimberly A. Mobley, a principal of Sullivan, Cotter and Associates, Inc., a human resources management firm. A specialist in the design and implementation of employee compensation programs, Mobley has 20 years experience in healthcare organizations.

Richard Sheff, MD, the chair and executive director of The Greeley Company, a division of HCPro, Inc., in Marblehead, MA. Sheff is a leading faculty member for Greeley on a wide range of areas, including hospital and medical staff performance improvement.

Bradley Zlotnick, MD, FACEP, the director of strategic development for the Emergency and Acute Care Medical Corporation (EACMC), an emergency physician-owned and managed provider of specialty call panel compensation services. Zlotnick is an ED physician at Sharp Memorial Hospital, San Diego, CA.

With more than 17 years of experience, HCPro, Inc. is a leading provider of integrated information, education, training, and consulting products and services in the vital areas of healthcare regulation and compliance. The company's mission is to meet the specialized informational, advisory, and educational needs of the healthcare industry. As an acknowledged industry authority in healthcare regulation and compliance, HCPro focuses on providing its clients assistance and expertise in the areas of accreditation, medical staff affairs, credentialing, privileging, medical record management, regulatory compliance, nursing, quality/patient safety, infection control, and workplace safety.

(information from the publisher)

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