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You are here > Home > Reading Lists > Human Resources & Supervision > Employee Retention - Solving the Health Care Crisis

Employee Retention: Solving the Healthcare Crisis
by Rita E. Numerof, Ph.D.; Michael Abrams

Hardbound, 258 pp
ISBN 1567931979
ACHE Management Series
March 2003
Price: $67.00

 

The human resource crisis in healthcare looms large. Shortages of workers throughout the industry are expected to continue into the foreseeable future. 

How can you retain the healthcare professionals your organization needs to operate effectively?

With this guide recommended by ACHE, you can go beyond stop-gap tactics that can worsen employee turnover. Use the advice in Employee Retention: Solving the Healthcare Crisis to develop a strategic approach to addressing retention problems. 

The authors of this breakthrough book use their experiences with and research of leading hospitals to uncover and explain the root causes of employee turnover. Their findings provide the foundation for a realistic and systematic plan for addressing retention issues. Topics covered include:

  • Measuring turnover rates and holding managers accountable
  • Determining when to use various retention methods
  • Communicating to foster employee involvement
  • Building an infrastructure that creates a positive work environment
  • Learning from the success of other industries
  • Gaining organizational buy-in for changes and managing expectations

Rita E. Numerof, Ph.D., is president of Numerof & Associates, Inc. (NAI), a strategic management consulting firm based in St. Louis, Missouri. Dr. Numerof's career has included experience as a hospital administrator, clinician, academician, and director of a healthcare MBA program. Michael N. Abrams, M.A., is vice president and managing partner of Numerof & Associates, Inc. (NAI). Mr. Abrams is a widely published author in management journals and a frequent presenter to business audiences throughout the country. 

Health Administration Press is a division of the Foundation of the American College of Healthcare Executives (ACHE). ACHE is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. ACHE is also known for its magazine, Healthcare Executive, as well as its groundbreaking research and career development and public policy programs. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members. Founded in 1972 with support from the W. K. Kellogg Foundation, Health Administration Press has grown from a small office on the campus of the University of Michigan to one of the largest publishers of books and journals on all aspects of health services management, including textbooks for use in college and university courses. Now located in downtown Chicago, the Press also publishes two journals, the Journal of Healthcare Management and Frontiers of Health Services Management

(information from the publisher)

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