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You are here > Home > Reading Lists > Customer Service & Consumer-Driven Care > Engagement Strategies in Health and Disease Management: Best Practices for Boosting Participation

Engagement Strategies in Health and Disease Management: Best Practices for Boosting Participation
Robin F. Foust, BS, PAHM

Softbound Book   
Size: 11" x 8.5"
ISBN 160146018X
978-1601460189 
HCPro
May 2007
(click button below for the very best currently available price for this important resource)

 


An effective consumer engagement plan binds you with your consumers, providing a framework of support for them to learn, act, change and improve.

 

Do you wish you could engage patients more effectively in your health or disease management program?

More employers are finding disease management to be clinically beneficial to patients, but it’s extremely difficult to prove the financial return on investment (ROI) of your program. Convincing patients to enroll - and stay engaged - is the most important step you can take to improve your chances of success.

 

It’s critical that your disease management program operate as efficiently as possible and achieve high participation and retention rates, improved outcomes, and lower costs and utilization in order to prove its worth. Otherwise, you may risk program termination by unconvinced clients or employers.
 

Real-world advice and customizable tools all in one book - Engagement Strategies in Health and Disease Management provides practical strategies for maximizing the effectiveness of health and disease management programs. You’ll find case studies of successful outreach and retention strategies, as well as tools to help improve your program’s enrollment efforts.

Edited by acclaimed health and disease management specialist Robin Foust, BS, PAHM, this book is the go-to resource for anyone who needs proven strategies to boost participation and avoid HIPAA violations.

The success of health and disease management programs relies heavily on the group of patients enrolled. If you don’t know your target population’s needs and what approach it will respond to, your program will have little chance at success.
 

Even the best programs can fail due to faulty outreach efforts. Once programs enroll patients, it’s critical to keep them fully engaged. In other words, patients must adhere to lifestyle, medication, preventive care, and other treatment strategies. Programs must build positive relationships with patients to encourage retention and long-term quality and outcome gains. Who benefits from this resource?

  • CEOs and medical directors in managed care companies/health plans and disease management companies

  • Disease management program

  • Managers/coordinators/directors

  • Care management coordinators in health plans and disease management companies

  • Business development directors

  • Strategic planning directors

  • Contracting directors

  • Managed care coordinators

  • Consultants

Robin Foust, BS, PAHM, is an award-winning health scientist and the architect of health management programs that have been successfully implemented nationally by numerous organizations. She received two C. Everett Koop awards: one for maternity, and one for disease management. She also has received a leadership award for her work in several wellness, another award in the field of health and human performance, and awards for client programs.

 

With more than 18 years of experience, HCPro, Inc. is a leading provider of integrated information, education, training, and consulting products and services in the vital areas of healthcare regulation and compliance. The company's mission is to meet the specialized informational, advisory, and educational needs of the healthcare industry. As an acknowledged industry authority in healthcare regulation and compliance, HCPro focuses on providing its clients assistance and expertise in the areas of accreditation, medical staff affairs, credentialing, privileging, medical record management, regulatory compliance, nursing, quality/patient safety, infection control, and workplace safety.

(information from the publisher)

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