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You are here > Home > Reading Lists > Performance Improvement, Outcomes & Customer Service > Enterprise Process Mapping Enterprise
Process Mapping: Integrating Systems for Compliance and Business
Excellence Softcover
Many books on process mapping are oriented around a traditional manufacturing process control environment. The methodology and tools in this book are applicable to any company in any industry that is interested in developing a much more integrated, systems approach to management to dramatically improve their business. The author's previous book, From Quality to Business Excellence: A Systems Approach to Management, explains the philosophy behind this approach. This book provides the "how to" for achieving that level of visualization with a unique combination of theory and tools showing you how to implement enterprise process mapping in a way that will yield significant business value for your organization:
This book includes a free evaluation copy of Microsoft Visio and a free evaluation copy of the ProcessMaps tool for enterprise process mapping, as well as computer-based training on how to use these tools. Charles G. Cobb has provided training and consulting services to customers on large worldwide business process improvement efforts involving definition and standardization of business processes, quality and regulatory certifications, implementation of knowledge management systems, ERP systems, and software applications. Cobb's extensive background is based on a unique combination of more than 18 years of experience in the information technology industry, 10 years of experience in quality management and business process improvement roles, and 3 years of experience in a systems engineering role. He holds a BS from the United States Air Force Academy, an MSEE from Southern Methodist University, an MBA from Northeastern University, and a Certificate in Advanced Management from Babson College. He is one of the Managing Partners of The Business Excellence Group, which is a consulting organization dedicated to helping companies implement an integrated approach for achieving business excellence.The American Society for Quality (ASQ), headquartered in Milwaukee, Wisconsin, USA, is the world’s leading authority on quality since 1946. The 104,000-member professional association creates better workplaces and communities worldwide by advancing learning, quality improvement, and knowledge exchange to improve business results. By making quality a global priority, an organizational imperative, and a personal ethic, ASQ becomes the community for everyone who seeks technology, concepts, or tools to improve themselves and their world. (information from the publisher) You may also be interested in / The Directory of Healthcare Recruiters / Jump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index /Go Back to Pages / Home Page / Toolbox for Health Administrators / Bookstore /
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