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You are here > Home > Reading Lists > Patient Safety & Risk Assessment > Getting Results: Reliably Communicating and Acting on Critical Test Results

Getting Results: Reliably Communicating and Acting on Critical Test Results
Gordon Schiff, M.D., Editor;
Joint Commission on the Accreditation of Healthcare Organizations

Book: 150+ pages
ISBN 1599400014
JCAHO / Joint Commission Resources
June 2006
Price: $75.00
(Amazon's prices are always equal to, or less than, JCAHO's prices)

 

Improving the communication of critical test results in a reliable and timely manner is recognized as a major imperative in patient safety. Recommended by JCAHO, this book provides you with:

  • A guide on how to determine what test results and values require timely and reliable communication
  • Safe Practice Recommendations for communicating critical tests results and values
  • Details on how to monitor the effectiveness of reporting systems with weekly failure rates, tests of call systems, response times
  • Rationale for three categories of tests results and values: red, orange and yellow zones
  • Details on how to conduct a Failure Modes and Effects and Criticality Analysis (FMECA) to convert the critical lab value notification from a high- to a low-risk process
  • Actions that organizations can take now to ensure that abnormal results do not fall through the cracks

In the Joint Commission Journal on Quality and Patient Safety, The Massachusetts Coalition for the Prevention of Medical Errors and the Massachusetts Hospital Association made available "Safe Practice Recommendations" to promote successful communication of critical test results. Reliably Communicating and Acting on Critical Test Results collects the articles from the Journal and adds case studies on what hospitals, medical centers, and outpatient practices are doing to improve communication of critical test results.

JCAHO's mission is to continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations. The Joint Commission is an independent, not-for-profit organization, established more than 50 years ago. Joint Commission is governed by a board that includes physicians, nurses, and consumers. Joint Commission sets the standards by which health care quality is measured in America and around the world. The Joint Commission evaluates and accredits more than 15,000 health care organizations and programs in the US. An independent, not-for-profit organization, the Joint Commission is the nation's predominant standards-setting and accrediting body in health care. Since 1951, the Joint Commission has maintained state-of-the-art standards that focus on improving the quality and safety of care provided by health care organizations. The Joint Commission's comprehensive accreditation process evaluates an organization's compliance with these standards and other accreditation requirements.

(information provided by the publisher)

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