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You are here > Home > Reading Lists > Customer Service & Consumer-Driven Care > Getting the Board on Board: What Your Board Needs to Know about Quality and Patient Safety Getting the Board on Board: What Your Board Needs to Know about Quality and Patient Safety The Joint Commission  Softbound Book: 124 pages ISBN 0010742115 978-0010742114  Joint Commission Resources January 2007 (click below for the very best current price for this book)   Governing boards have the critical responsibility of representing the interests of patients and their communities by ensuring the quality and safety of care within their health care organizations.   Recommended by both The Joint Commission and the American Hospital Association, this book provides board members with strategies to improve the quality and safety of the care provided at their organization. Board members will learn how to: Improve the safety and efficiency of patient care processes by ensuring that The Joint Commission standards and National Patient Safety Goals are followed Gain an understanding of patient safety issues such as medication management and infection control—and what their organization can do to reduce the risk of harm to individuals Identify policies and procedures that need improvement and establish mandates for those improvements Encourage the use of appropriate clinical practice guidelines to assess and enhance the quality of care being provided (information from the publisher) You may also be interested in / The Directory of Healthcare Recruiters / Jump to a Book List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Journals, Magazines & Newsletters / Search for Books / Books Index / Go to / Home Page / Toolbox for Health Administrators / Bookstore