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You are here > Home > Reading Lists > Health Management & Leadership > Gold Standard Management: The Key to High-Performance Hospitals Gold Standard
Management: The Key to High-Performance Hospitals Softbound: 8.5" x 11"
Your management team is the backbone of
your hospital. Achieving operational excellence is impossible if
even a few leaders are ineffective.
Recommended by ACHE, this book includes strategies for managing change and for holding leaders accountable for poor performance. Use GSM to clear the way for hard-working but results-poor leaders to make significant improvements in operations, profitability, and customer satisfaction.
"Implementing the Gold Standard Management (GSM) model outlined in this book has helped our organization achieve high performance. Since implementing the approach, we have achieved the lowest turnover in the state, earned the designation as a multi-year magnet hospital, received the Press Ganey Summit Award for patient satisfaction ratings, and earned the highest profits ever in the organization’s history in 2006 after starting in 1988 with just 3 weeks of cash. The GSM approach really works!" —James O. Dague, FACHE, President and CEO, Goshen Health System
“At a time when the health care field is
crying for transformational change, this book challenges today’s
hospital leaders to raise their standards of managerial performance.
In a unique and engaging manner, it outlines essential and proven
tools that inspire effective leadership. Gold Standard Management
provides a clear path to excellence.” —Craig W. Jones, FACHE,
President, Oklahoma Hospital Association
“Clay Sherman is a master at getting to
the heart of what it takes to create and sustain a truly outstanding
healthcare organization. Gold Standard Management outlines a
philosophy that can be adopted by any leadership team that is
seeking to provide the highest levels of quality and patient safety
while maintaining superior financial results. A strong commitment to
the philosophy coupled with diligent execution can take an
organization to whatever heights it wants to achieve.” —Tom
Mroczkowski, President and CEO, Northern Michigan Regional Hospital “Gold Standard Management is a must-read for any healthcare leader ready to take their organization to the next level. It provides an excellent framework for increasing organizational and personal results. Best of all, the book is full of proven strategies and tools which are ready to be put into action. Without a doubt, the valuable insights offered will benefit any healthcare organization that understands the significance of creating a driving demand for high performance.” —Pam Bilbrey, President, Baptist Health Care Leadership Institute
V. Clayton Sherman, EdD, is
chairman of Management House Inc., and a proponent of revolutionary
management change approaches. He has worked with more than 1,000
hospitals and Fortune 500 companies. Dr. Sherman is the author of
seven previous books including, Raising Standards in American Health
Care and Creating the New American Hospital. His advocacy of
benchmark management practices led to his induction as the charter
member of the Studer Group’s Healthcare Management Hall of Fame.
ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. ACHE is also known for its magazine, Healthcare Executive, as well as its groundbreaking research and career development and public policy programs. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members. Founded in 1972 with support from the W. K. Kellogg Foundation, Health Administration Press has grown from a small office on the campus of the University of Michigan to one of the largest publishers of books and journals on all aspects of health services management, including textbooks for use in college and university courses. (information from the publisher) You may also be interested in / The Directory of Healthcare Recruiters / Jump to a Book List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas / Journals, Magazines & Newsletters / Search for Books / Books Index / Go to / Home Page / Toolbox for Health Administrators / Bookstore |
Founded in
1933, the American College of Healthcare Executives is an
international professional society of 30,000 healthcare executives
who lead our nation's hospitals, healthcare systems, and other
healthcare organizations. ACHE is known for its prestigious
credentialing and educational programs and its annual Congress on
Healthcare Management, which draws more than 4,000 participants each
year. Health
Administration Press is a division of the Foundation of the American
College of Healthcare Executives (ACHE). ACHE is an international
professional society of 30,000 healthcare executives who lead our
nation's hospitals, healthcare systems, and other healthcare
organizations.