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You are here > Home > Reading Lists > Risk Management & Patient Safety > Hand-off Communication: Practical Strategies and Tools for JCAHO Compliance Hand-off Communication:
Practical Strategies and Tools for JCAHO Compliance Softbound Book
This guide gives you instructions on how to implement the "Hand-off Communication" National Patient Safety Goal - directly from one of the JCAHO experts who helped to design it! Hand-Off Communication explains the JCAHO’s requirements and offers clear advice for compliance. The book explores many of the problems and challenges you face during the hand-off process, developing a policy and implementing it, and identifies the resources you’ll need to meet the surveyor scrutiny. Hand-Off Communication highlights specific staff roles and techniques for staff training, while identifying the barriers that must be overcome in order to apply the standard effectively. Filled with practical strategies, case studies and tools, this useful guide and companion CD-ROM provide everything you need to understand how to comply with JCAHO’s National Patient Safety Goal #2E, including:
You’ll get the tools you need to create your facility’s hand-off process. Learn to develop a policy, how to implement it, and how to monitor its effectiveness. Through FAQs, case studies, and helpful tools, Hand-Off Communication provides a comprehensive resource for hand-off methods and strategies. From cutting-edge methodologies like SBAR (situation-background-analysis-response) to time-saving tips, this timely how-to book offers a variety of compliance guidance for any size organization on this critical National Patient Safety Goal.
You will meet the JCAHO’s Hand-Off Communication Goal. The Joint Commission’s new National Patient Safety Goal reads simply: "Implement a standardized approach to 'hand off' communications, including an opportunity to ask and respond to questions." That leaves you to figure out what constitutes a hand-off, how to design a standardized approach, and how to implement it. Hand-offs have emerged as hot-button patient safety issues for JCAHO-accredited healthcare organizations. In a perfect world, medical information moves with the patient, so caregivers can stay informed at every turn. Although the goal is for a seamless transition, the hand-off from one caregiver to another, one unit to another, one shift to another, patient care can often be disrupted due to:
Be survey ready. If your organization has questions about the hand-off communication process or doesn’t know where to start in developing a standardized approach, this book provides all needed answers. Now, you can train your staff to communicate clearly and completely during every patient hand-off. In Hand-Off Communication: Practical Strategies and Tools for JCAHO Compliance, author Kurt Patton, former Executive Director of Accreditation Services for the Joint Commission on Accreditation Organization (JCAHO), addresses common communication challenges you face with the kind of guidance only a former JCAHO accreditation specialist can provide. Who should read this book?
Tools, resources and guidance are provided under the following chapter headings:
Kurt Patton is the principal of Patton Healthcare Consulting, LLC. Patton served as Executive Director of Accreditation Services at the JCAHO for more than seven years until his retirement in December 2005. In this role, he worked with all types of accredited organizations seeking to be resurveyed, and new organizations seeking to become accredited. Softbound Book
This guide gives you instructions on how to implement the "Hand-off Communication" National Patient Safety Goal - from one of the experts who helped to design it! With more than 17 years of experience, HCPro, Inc. is a leading provider of integrated information, education, training, and consulting products and services in the vital areas of healthcare regulation and compliance. The company's mission is to meet the specialized informational, advisory, and educational needs of the healthcare industry. As an acknowledged industry authority in healthcare regulation and compliance, HCPro focuses on providing its clients assistance and expertise in the areas of accreditation, medical staff affairs, credentialing, privileging, medical record management, regulatory compliance, nursing, quality/patient safety, infection control, and workplace safety. (information from the publisher) You may also be interested in / The Directory of Healthcare Recruiters / Jump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index / Go Back to Pages / Home Page / Toolbox for Health Administrators / Bookstore /
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+ bonus CD-ROM