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You are here > Home > Reading Lists > Health Administration > Healthcare Market Strategy

Health Care Market Strategy: From Planning to Action, 3rd Edition
Steven G. Hillestad, BA, MA, University of Minnesota, Eric N. Berkowitz, PhD, University of Massachusetts

Softcover, 350 pages
ISBN 0763747998
9780763747992
Jones & Bartlett
December 2003
Copyright 2004
(click the button below for the very best available price)

 

Health Care Market Strategy: From Planning to Action, Third Edition, a standard reference for over ten years, bridges the gap between marketing theory and implementation by showing you, step-by-step, how to develop and execute successful marketing strategies using appropriate tactics. 

You'll also become well-versed in the latest practical applications for strategy development, the marketing planning process, challenges of a competitive marketplace, vision, and other critical aspects of health care marketing.

  • This book contains several examples of exactly what a market plan should look like and strategies for evaluating a market plan's success.
  • Most importantly, it provides a logical, step-by-step sequence on how to develop a market plan.

Put the concepts you learn into action using the model - the strategy / action match - from which you will learn how to determine exactly which tactics to employ in a variety of settings. A new chapter on Strategy Development and the Strategic Mindset defines what constitutes a sound strategy and how to create an atmosphere within an organization that encourages a strategic mind-set. This book fully covers these topics:

  • Strategy Development and the Strategic Mind-Set
  • Outlining the Marketing Planning Process
  • The Challenge of a Competitive Marketplace
  • The Vision Thing
  • Conducting the Internal/External Assessment
    The Assessment Process
  • The Strategy/Action Match
  • Determining Marketing Actions
  • Integration of the Marketing Plan
  • The Approval and Marketing Process
  • Consolidation of Key Questions Used in Conducting an Internal/External Analysis
  • Marketing Plan Summary
  • Sample Marketing Plan

Steven G. Hillestad, BA, MA trained at the University of Wisconsin (Madison) in both business and public administration. He led marketing efforts at the Fairview System in Minneapolis in the late 1970s, when the first edition of Health Care Market Strategy was published.  Until 1998 he led marketing, strategy, acquisitions, and business-development efforts at Abbott Northwestern Hospital, LifeSpan, and Allina Health System, all located in Minneapolis. He has been active in professional organizations and has published frequently. He teaches part-time at the University of Minnesota, co-owns an upscale lodge on the shores of Lake Superior, and provides consultation to organizations involved in health care delivery. Currently, he is working with not-for-profit boards to help them improve performance so that they can achieve their vision. He resides in Minneapolis and Beaver Bay, Minnesota.

Eric N. Berkowitz, PhD is professor of marketing in the School of Management at the University of Massachusetts (Amherst). He presently serves as the director of MBA programs at the university. For 11 years he was chair of the Marketing Department. Previously, he was on the faculty of the University of Minnesota, holding an appointment in the School of Management and the Center for Health Services Research. He received his PhD from Ohio State University. In addition to Health Care Market Strategy, he has published extensively in the areas of marketing and health care. He is the author of five other books: Essentials of Health Care Marketing (Jones and Bartlett, 1996); Marketing (Irwin, 5th ed., 1996); Marketing in Canada (Irwin, 3rd ed., 1998); Strategic Planning in Health Care Management: Marketing and Finance Perspectives (Aspen, 1981); Health Care Market Research (Irwin, 1997). He is a past editor of the Journal of Health Care Marketing and also served as chairperson of the Alliance for Health Care Strategy and Marketing. In 1985 he was named an honorary member of the American College of Physician Executives, and in 1988 he received the Frank J. Weaver Leadership Award from the Alliance for Healthcare Strategy and Marketing for his contributions to the advancement of health care marketing.

(information from the publisher)

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