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You are here > Home > Reading Lists > Physician Practice > How to Recruit, Motivate, & Manage a Winning Staff

How to Recruit, Motivate, and Manage a Winning Staff: A Medical Practice How-To Guidebook
Laura Sachs Hills

Softbound: 342 pages + bonus CD-ROM
Size: 8.5" x 11"
ISBN 0970046979
9780970046970
Greenbranch Publishing
August 2004
Price: $129.00

 

With this book, you have a personal tutor, a reference guide, and all the practical resources you need to strengthen your staffing environment right away.

Every person who works in your practice has an important impact on the quality of care your patients receive, on your own enjoyment of your work, and, most critically, on your bottom line. Don't be embarrassed if you or your managers need guidance in the area of human resources and leadership. All practices make unreasonable demands on the administrative and leadership skills of physicians and administrators. Running a practice is not easy. With everything else that you and your staff must be proficient in, it is not surprising if you may lack some of the background, training, and management know-how to develop a first-rate staff. As competent as you may be at what you do and as personable and people-orientated as you also may be, your staff can still make or break your professional practice.

Every copy of How to Recruit, Motivate and Manage comes with a CD-ROM full of ready-to-print forms and letters to make it even easier to deal with staff-related circumstances as they arise. Bonus tool is a CD-ROM with over 40 checklists and sample letters in pdf and MS Word that allow you to type in your own data over the existing information. These ready to print forms and letters make it even easier to deal with staff related circumstances as they arise.

Even those of you that believe you already have superior proficiency in this area can benefit from the forms, checklists and sample letters provided with this book. The author has put together a very readable and enjoyable step-by-step approach to personnel management specifically designed for the medical practice. You'll learn the very best ways to recruit, hire, motivate, evaluate, and when necessary, fire employees. You'll discover how to handle an array of problem employees, establish excellent office policies, conduct productive staff meetings, prevent or deflect staff conflicts, deal with tardiness and absenteeism, become a better delegator and much, much more.

From the receptionist on the front lines, to the coding specialist behind the scenes, to the caregivers in between, every staff member has a powerful influence on the success of a medical practice. Staff can affect professional image, professional relationships, patient referrals, efficiency, and the growth and profitability of a practice. In How to Recruit, Motivate and Manage a Winning Staff, Laura Sachs Hills offers her best strategies for developing a team of employees who are committed to the health and well-being of the patients and the practice. Her no-nonsense advice -- supported by over 20 years experience -- includes field-tested examples, sample dialogues, action checklists and more -- to show physicians, practice managers and administrators exactly how to recruit, hire, motivate, evaluate, and, when necessary, fire employees.

Laura Sachs Hills is a Fairfax, Virginia-based medical practice management author, speaker and consultant who has helped private-practice professionals grow and improve their practices for more than 20 years.

Greenbranch Publishing also publishes the periodical Journal of Medical Practice Management. Greenbranch Publishing is a Baltimore-based publishing and consulting business providing consultation services to publishers on new product development, branding of copyrighted publishing properties, ancillary product development, market research, strategic planning and mergers and acquisitions. Building on the market niche of medical book, newsletter and journal publishers, Greenbranch Publishing has a special market emphasis on pharmaceutical sales/sponsorship and CME (Continuing Medical Education) activities.

(information provided by the publisher)

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