Inside the Physician Mind: Finding Common Ground with Doctors

Softbound: 144 pages
ISBN 1567932983
978-1567932980
Health Administration Press
ACHE Management Series Book
August 2008
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"This must-read book provides practical information that will help you engage and align with physicians." —Douglas D. Hawthorne, FACHE, Chief Executive Officer, Texas Health Resources

Dr. Joseph Bujak provides an insider’s perspective on the beliefs and behaviors of physicians. His insight will prompt you to question your assumptions and break through the barriers that may be keeping you from forming productive relationships with the physicians in your organization.

This book also provides suggestions for using your new understanding to influence physician behavior and promote enduring partnerships.

With candor and wit, Dr. Bujak shares the wisdom he has developed through his years of experience as both a physician and an administrator:

A physician’s sense of time is very different from that of an administrator
Being chief of staff is the equivalent of drawing the short straw
A physician’s definition of teamwork is like the game of golf
Traditional medical staff organization is not the vehicle for developing relationships with physicians
A good role model for influencing physician behavior is the old TV character Columbo
You should approach change using the metaphor of moving a Slinky
Generation-X physicians differ greatly from traditionalist, or baby boomer, physicians; propositions acceptable to Generation-X physicians will be rejected by the others, and vice versa

“The breadth of Joe Bujak’s intellectual pursuit, coupled with the depth of his personal experience as a physician, lends instant credibility and resonance to what he has to say about physician behavior. His insights are not only intellectually stimulating, they are applicable on a daily basis to my interaction with physicians and healthcare organizations.” —Scott Robins, MD, Chief Medical Officer, Covenant Health System

“This book needed to be written and must be read. Dr. Bujak shares his vast knowledge and years of experience about a key challenge facing healthcare executives and boards. If you truly want to understand physicians and work with them more effectively, heed Dr. Bujak's Dx and follow his Rx.” —Dennis D. Pointer, PhD, Virginia Mason - Austin Ross Professor, Department of Health Administration, University of Washington

Joseph S. Bujak, MD, FACP, currently serves as vice president of medical affairs for Kootenai Medical Center, Coeur d’Alene, Idaho, where he has organizational responsibility for performance improvement and outcomes measurement. He is also a speaker, facilitator, and consultant on issues related to healthcare organization–physician relationships, physician leadership development, patient safety and clinical quality improvement, and leading and managing transformational change. He and Tom Atchison coauthored the book, Leading Transformational Change: Physician-Executive Partnership (Health Administration Press, 2001), and he has published numerous articles on physician culture and behavior.

Founded in 1933, the American College of Healthcare Executives is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. Health Administration Press is a division of the Foundation of the American College of Healthcare Executives (ACHE). ACHE is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations.

ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. ACHE is also known for its magazine, Healthcare Executive, as well as its groundbreaking research and career development and public policy programs. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members. Founded in 1972 with support from the W. K. Kellogg Foundation, Health Administration Press has grown from a small office on the campus of the University of Michigan to one of the largest publishers of books and journals on all aspects of health services management, including textbooks for use in college and university courses.

(information from the publisher)

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