Leading Your Healthcare Organization to Excellence: A Guide to Using the Baldrige Criteria
Softcover, 344 pages
Health Administration Press
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This book is the winner of the ACHE James A. Hamilton Book or the Year Award.
Are your quality and patient safety initiatives stalled? Have you tried the latest quality improvement trend and been disappointed in the results?
Leading Your Healthcare Organization to Excellence can help you focus your efforts to achieve real improvements. This book uses the well-known Baldrige Criteria as a road map for increasing care quality at your organization. Rather than an ill-defined management fad, the Baldrige Criteria provide an efficient outline for quality improvement that has delivered proven results across many industries, including healthcare.
The criteria can help you pinpoint trouble spots and prioritize improvement activities. Use the book's many helpful tools, including key points, self-assessments, and reflections, to adapt the Baldrige model to the specific needs of your organization. Positive changes in the attitudes, services, processes, measurement, planning, leadership, and patient satisfaction at your organization can all be inspired by the Baldrige Criteria.
"This book is excellent for anyone who wants to know theory but really needs practical, day-to-day tools for implementing the concepts. Patrice has the ability to put complex ideas into straightforward language that executives can easily grasp. I recommend this book for anyone wanting to move their organization to the next level of excellence." —Virginia Bynum, Ph.D., CHE, vice president, Sioux Valley Hospital and Health System
Patrice L. Spath is a health information management professional with extensive experience in performance improvement. She is president of Brown-Spath & Associates, a healthcare publishing and training company based in Forest Grove, Oregon. Patrice has presented more than 350 educational programs on healthcare quality topics, including the workshop “Driving Performance Excellence” sponsored by the American College of Healthcare Executives. For the past 20 years she has consulted with healthcare organizations throughout the United States on methods for assessing and improving business and clinical performance.
"Every healthcare organization that wants to improve its performance should read this book. What is particularly appealing about the book are the case studies and examples that demonstrate to readers how organizations can use the concepts presented." —Marilyn H. Oermann, Ph.D., R.N., FAAN, editor, Journal of Nursing Care Quality
Founded in 1933, the American College of Healthcare Executives is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE's publishing division, Health Administration Press, is one of the largest publishers of books and journals on all aspects of health services management.
Health Administration Press is a division of the Foundation of the American College of Healthcare Executives (ACHE). ACHE is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. ACHE is also known for its magazine, Healthcare Executive, as well as its groundbreaking research and career development and public policy programs. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members. Founded in 1972 with support from the W. K. Kellogg Foundation, Health Administration Press has grown from a small office on the campus of the University of Michigan to one of the largest publishers of books and journals on all aspects of health services management, including textbooks for use in college and university courses.
(information from the publisher)
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