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You are here > Home > Reading Lists > Quality Improvement & Customer Service > Lean Healthcare: 5 Keys for Improving the Workplace Environment

Lean Healthcare: 5 Keys for Improving the Workplace Environment, 2nd Edition
Debra Hadfield; Shelagh Holmes; Tom Fabr; Erik Dudek; Jody Williams; Howard White

Spiral-bound: 120+ pages
ISBN 0977072002
978-0977072002
MCS Media
December 2006
(click the button below for the very best available price)

Lean Healthcare: 5 Keys to Improving the Healthcare Environment will provide the foundation for Lean or Six Sigma projects in any hospital or clinical department. Key learning features include:

  • digital photos demonstrating Lean and 5S practices in healthcare,

  • identification of who should be doing what part of the activity,

  • forms/checksheets/checklists to guide you down the right path,

  • detailed procedures to ensure successful application of the tool,

  • performance strategies providing short sentences summarizing topics,

  • starter tips providing valuable information from Lean sensei and healthcare professionals, and

  • quotes from thought leaders throughout the world.

Topics such as project identification, area scans, value stream mapping, value flow analysis, measurements, storyboards, etc. are explained in detail to the extent that you can begin to use this book in your project immediately.

Debra K. Hadfield, RN, MSN, CFPN worked in the clinical, hospital and educational fields applying Lean Healthcare principles for over ten years. Hadfield began her career as a nurse intern with Methodist Hospital of Indiana. She continued applying improvement initiatives in the healthcare field with positions at Michigan State University, The University of Michigan, Andrews University, Michigan Capital Medical Center and Battle Creek Family Practice, to name a few. Her enthusiasm for improving patient care and processes is a breath of fresh air to the healthcare community.

 

Shelagh Holmes, RN, has 22 years nursing experience. Holmes held a wide range of healthcare positions, some of which are: emergency room nurse, nurse manager, consolidation program manager, university instructor, labor coach and medical clinic manager. She utilized continuous improvement concepts in all her positions to improve patient care and improve the facilities bottom line. Her experience implementing best practices in the clinical and teaching fields allow for unique insights into improving processes in the healthcare industry.

 

Tom Fabrizio has been implementing Lean Systems for more than twenty years. His original Lean training was by leading experts in improvement technologies, including Dr. Shigeo Shingo (co-architect of the Toyota Production System), Dr. Ryuji Fukuda, and experts from Japan Institute of Plant Maintenance. After leaving Productivity in the mid-1990s, Tom co-founded the Healthcare Coalition, whose purpose it was to implement Lean in the medical industry, especially in hospitals and clinics. He later founded Lean Manufacturing Tools. Tom has extensive experience in applying Lean in emergency rooms, operating rooms, patient care facilities, administrative processes, and inventory control. Tom holds an engineering degree from Tufts University, a Masters Degree in Education from Northeastern University, and a Law Degree from England School of Law.

 

"A well-comprised set of tools for Lean or Six Sigma teams to advance or initiate improvements within healthcare!" --Margaret Sawicki, RN

"The layout and easy-to-use forms makes this book world-class!" --Jane Reinhold, VP Quality Assurance, RN, MSN

"The most practical and useful book in the healthcare industry for process improvements!" -- Cindy Allen-Fedor, RN, MSN, CPHQ

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