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You are here > Home > Reading Lists > Politics, Policy & Reform > Market-Driven Healthcare: Who Wins, Who Loses in the Transformation of America's Largest Service Industry Market-Driven
Healthcare: Who Wins, Who Loses in the Transformation of America's
Largest Service Industry Softcover: 379 pages
An economist, this author supports the market-based and market driven solutions to our healthcare system, rather than single payer or universal care. Regina Herzlinger, chaired professor at the Harvard Business School, distills the facts from the noise surrounding the one industry whose measures of success are life and death. In a thoroughly readable, anecdotal style, she pinpoints the drivers of change - the savvy consumer, the cost-conscious payer, and the rapidly improving technology - that revolutionizes the American health-care system. “An engaging book about the changes in the American health-care industry. It is a multifaceted work in which [she] addresses the impact of technology on health-care costs, the structure of health-care financing, and the emerging role of consumer choice.” — New England Journal of Medicine “Anyone planning to shake up the health-care system should get to know Regina Herzlinger.” - Fortune What happens when the demanding consumers who nearly brought the U.S. automobile industry to its knees focus the same kinds of pressure on the industry that represents one-seventh of the U.S. economy - health care? The health organizations that combine quality, convenience, information, choices, and lower costs will be the winners in this revolution. This is a must-read for those in every corner of the immense health-care web. With its strong narrative style, this is a book that will be read and talked about by everyone concerned about the future of American health care, whether or not they agree with her ideas. “Can the health-care sector learn anything from well-run companies in other industries? Regina Herzlinger offers what she believes is a better way to restructure America’s largest service industry. In Market-Driven Health Care she argues that health-care providers have lost track of what consumers cherish. Make better service a cornerstone of health-care strategy … and both medical quality and financial performance will improve.” — The Wall Street Journal Regina Herzlinger has been analyzing and researching the health-care industry for twenty-five years. Nancy R. McPherson is professor of business administration at the Harvard Business School, she is a board member of numerous organizations inside and outside of the health-care field. Market-Driven Health Care received the James A. Hamilton Book of the Year Award from the American College of Healthcare Executives. If you are interested in policy
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