Measuring Quality Improvement in Healthcare
Raymond G. Carey, PhD; Robert C. Lloyd, PhD
Softcover: 214 pages
Size: 9" x 7.5"
ASQ Quality Press
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“One of the most lucid, systematic, and useful resources on the market.” - Stephen Shortell, PhD, Northwestern University, J.L. Kellogg Graduate School of Management
Recommended by JCAHO for its accredited facilities, this ground-breaking book addresses the critical, growing need among health care administrations and practitioners to measure the effectiveness of quality improvement efforts.
Written by respected health care quality professionals, this book covers practical applications of the tools and techniques of statistical process control, including control charts, in health care settings. The core of the book is 12 case studies that show how to apply statistical thinking to health care processes and when and how to use different types of control charts. The case studies cover a wide range of data types, including clinical outcome, clinical process, risk management, financial management, and patient satisfaction. This book is an invaluable aid for healthcare professionals planning and implementing performance improvement.
"Only authors who have used statistics and control charts to solve real-world healthcare problems could have written a book so practical and timely." - Barry S. Bader, Publisher, The Quality Letter for Healthcare Leaders
"Many clinicians and other healthcare leaders underestimate the great contributions that better statistical thinking could make toward reducing costs and improving outcomes. This fascinating and timely book is a fine guide for getting started." - Donald M. Berwick, M.D., President and CEO, Institute for Healthcare Improvement, Associate Professor of Pediatrics, Harvard Medical School
Raymond G. Carey, Ph.D., is director of Surgical Research at Lutheran General Hospital in Park Ridge, IL, and president emeritus of Parkside Associates, Inc., a healthcare survey and research firm.
Robert C. Lloyd, Ph.D., senior consultant, Quality Resource Services, Advocate Health Care, worked for 10 years in directorial positions at the Hospital Association of Pennsylvania and directed the American Hospital Association's Quality Measurement and Management Project in 1989 and 1990.
The American Society for Quality (ASQ), headquartered in Milwaukee, Wisconsin, USA, is the world’s leading authority on quality since 1946. The 104,000-member professional association creates better workplaces and communities worldwide by advancing learning, quality improvement, and knowledge exchange to improve business results. By making quality a global priority, an organizational imperative, and a personal ethic, ASQ becomes the community for everyone who seeks technology, concepts, or tools to improve themselves and their world.
(information from the publisher)
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