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You are here > Home > Reading Lists > Law & Risk Management > Medical Malpractice Claims Investigation: A Step-by-Step Approach Medical Malpractice Claims Investigation: A Step-by-Step Approach, 2nd Edition Nancy Acerbo-Kozuchowski, RN, MS, CPHRM, Kathleen Ashton, BSN, RN Hardbound, 361 pages ISBN 076374042X 9780763740429 Jones & Bartlett October 2006 (click the button below for the very best available price)   This manual describes all the steps necessary to undertake and complete a thorough medical malpractice investigation. It is a comprehensive, step-by-step guide to the elements involved in the investigation of an actual or potential medical malpractice claim, and covers the processes of: reviewing medical records, other document collection, fact analysis, interviewing involved individuals, and identifying possible departures from accepted medical practice. The new second edition of Medical Malpractice Claims Investigation: A Step-by-Step Approach features a complete revision of chapter five (Developing Interview Questions), additional material on new JCAHO requirements, electronic medical records, office-based surgery issues, and long-term care claims investigation. The following topics are fully covered: Reviewing the Medical Record Locating Other HCO Documents The Electric Health Record: Getting It All Together Identifying the Medical/Legal Issues Interviewing Techniques Preparing for Interviews Developing Interview Questions on Specific Occurrence Types Developing Interview Questions on Occurrences in Long-Term Care Facilities Developing Interview Questions on Obstetrical Claims Investigating Equipment-Related Occurrences Reviewing and Maintaining the Claim File Writing the Investigation Report Additional Investigation Confidentiality of Medical Records and Other Documents What Every Investigator Needs to Know About Insurance The Life of a Malpractice Claim Informed Consent Responding to Adverse Occurrences and Potential Lawsuits Claim Management Writing the Report Clearly and Concisely Resources You may also be interested in / The Directory of Healthcare Recruiters / JJump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index / Go Back to Pages / Home Page / Toolbox for Health Administrators / Bookstore