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You are here > Home > Reading Lists > Medical Practice Management > Medical Office Policy Handbook

Medical Office Policy Handbook
Media Contexo (formerly from Medical Management Institute)

Please note: This book has now been replaced by the comprehensive version: Complete Medical Office Handbook. For more information about the handbook, see Complete Medical Office Handbook.

2011 Edition
Softbound Book + bonus CD-ROM
ISBN 1583837183
978-1583837184
Contexo Media
December 2010
(click below for the very best available price for the 2011 softbound book and CD-ROM package)

This comprehensive, easy-to-use resource is essential for every office manager, packed full of policies and procedures created for the unique business environment of a medical practice.

We provide you with practical and straight-forward advice on running a medical practice. Choosing this resource offers you these benefits:

  • How to organize your front office — efficiently schedule, welcome, educate and bill patients. Help your patients understand referrals, HIPAA notifications, Advance Beneficiary Notices, and the confusing world of medical insurance

  • Hundreds of sample practice policies and forms are also on the included CD, so you can customize them for your unique practice — saves you valuable time

  • Hiring guidance: interview questions, sample applications, guidance on employment tests, how to perform reference checks, sample job descriptions, and average earnings data by state and job function — save effort with expert advice

  • Effective employee management: work distribution, performance reviews, employment policies, sample employee handbook, disciplinary procedures; sample policies on absenteeism, hygiene, dress code, outside employment, internet usage — train and retain the best employees

  • Policies regarding legal issues: maximum hours, overtime and minimum wage laws by state, parental, family and medical leave, COBRA coverage, dismissal, sexual harassment, and disabilities — know the rules

  • Collection strategies and processes: cash receipts, patient statements, collection letters, bad check notifications, and patient dismissals — get paid faster

We provide you time-tested advice on running a medical practice, including:

  • Front desk management

  • Appointment scheduling

  • Collection strategies and processes

  • Hiring and staff retention

  • Attendance policies

  • Performance measurement

  • Sexual harassment policies

  • CD includes policies, forms and letters you can customize for your practice

Contexo Media (formerly MMI or Medical Management Institute) provides information critical to the success of health and human service professionals across the United States. For 28 years, our directories and other products have been utilized to improve lives, solve problems, and serve people. The Contexo Media produces over 100 referential publications and software solutions for the medical coding industry. They offer a single source for acquiring high quality, value-priced coding, self-study and instructional references. Additionally, Contexo Media delivers over 360 educational seminars annually across the U.S. to improve coding practice as well as administer certification and continuing education credits in coding, Medicare regulations and compliance, and medical office management. The Contexo Media believes there is no substitute for collaborative involvement of industry experts in the development of these products and services.

Full List of Coding Books: Review all current coding resources here!

Please remember that the government no longer allows a grace period for annual code sets. The new HIPAA Transaction and Code Set Rule requires providers to use national medical code sets that are valid at the time that a service is provided. ICD-9-CM code revisions become effective October 1st each year while CPT and HCPCS code revisions become effective January 1st. In order for you to meet this requirement, you must have the revised CPT, HCPCS, and ICD-9-CM codes in your possession before the implementation dates. The best way to do this is to order your code books early. Review all current coding resources here.

You may also be interested in combining this important book with the complete CodeManager software and coding data files.

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