Organization Behavior in Health Care

Organization Behavior in Health Care, 2nd Edition
Nancy Borkowski, DBA, CPA, FACHE, Stempel School of Public Health - Department of Health Policy and Management, Florida International University

Softcover, 450 pages
ISBN: 0763763837
9780763763831
Jones & Bartlett
December 2009
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Like its predecessor, this edition of Organizational Behavior in Health Care provides a clear overview of the key topics in organizational behavior from the healthcare manager’s perspective. It focuses on the many aspects of organizational behavior, such as individuals’ perceptions and attitudes, diversity, communication, motivation, leadership, power, stress, conflict management, negotiation models, group dynamics, team building, and managing organizational change. These topics are covered:

Overview and History of Organizational Behavior
Diversity in Health Care
Perceptions and Attitudes
Workplace Communication
Content Theories of Motivation
Process Theories of Motivation
Attribution Theory and Motivation
Power and Influence
Behavioral Theories of Leadership
Contingency Theories of Leadership
Contemporary Leadership Theories
Stress and Stress Management
Conflict and Conflict Management
Decision Making and Negotiation Skills
Overview of Group Dynamics
Groups
Teams and Team Building
Organizational Development
Resistance to Change and Change Management

This resource is complete with added chapters, new case studies and new examples throughout the book.

Nancy Borkowski, DBA, CPA, FACHE is a visiting professor in the Department of Health Policy and Management at Florida International University’s Robert Stempel School of Public Health. She earned her Doctorate of Business Administration in Health Services from Nova Southeastern University. Prior to her transition into academia in 1997, Dr. Borkowski held various healthcare executive positions. She is a past recipient of the American College of Healthcare Executive’s Southern Florida Senior Career Healthcare Executive Award.

Dr. Borkowski is a Fellow of the American College of Healthcare Executives and has served on the editorial boards of the Journal of Healthcare Administration Education and the Journal of Healthcare Management. Dr. Borkowski currently serves on the executive committee for the Academy of Management’s Healthcare Management Division.

Her work has been published in Organizational Behavior and Human Decision Processes, Health Care Management Review, Journal of Healthcare Administration Education, Journal of Health and Human Services Administration, International Journal of Public Administration, Hospital Topics, and the Journal of Healthcare Marketing. Her book, Organizational Behavior in Health Care won the 2005 AJN Book of the Year Award.

Dr. Borkowski teaches organizational behavior, leadership, and management. She is a past recipient of the American College of Healthcare Executives’ “Excellence in Teaching” award and the “Developing Healthcare Leaders” award from Jackson Memorial Medical Center’s School of Radiologic Sciences.

Dr. Borkowski continues to consult with and serve on many healthcare companies’ boards. Dr. Borkowski is Past President of the South Florida Healthcare Executive Forum and the Women’s Healthcare Executive Network of South Florida, and serves on the American College of Healthcare Executive’s Southern Florida Regent’s Advisory Council the TreasureCoast Healthcare Executive Network’s board of directors.

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