Public
Information Technology and E-Governance: Managing the Virtual State G. David Garson, North Carolina State University
Softcover: 541 pages
ISBN 0763734683
Jones & Bartlett
December 2005
Price: $64.95 (click below to order this book)
While not written solely for the
healthcare professions, this issues raised and explored in this book
can be fully appreciated by healthcare leaders, particularly with
the internet and the current widespread transmittal of health
information occurring between payers, providers and government
entities.
Covering a wide array of topics, this
book has a little something for everybody. Edited by a leading
scholar of public information systems, Public Information
Technology and E-Governance is a comprehensive, well-balanced
and up-to-date resource on public information technology and
e-government. Based on thousands of academic and practitioner
studies and reports, this book provides policy information on
e-democracy, access issues, privacy, security, regulatory,
enforcement and taxation issues, as well as management information
on business plans, public-private partnerships, strategic planning,
project management, implementation factors, and evaluation.
Contributed essays include:
The Vision of E-Governance -
Competing theories of information technology and change
The global village (1964)
The network nation (1978)
The electronic cottage in
the info-sphere (1980)
The network society (1996)
Smart communities (1997)
Digital places (2000)
E-government and
e-governance (2000-2002)
Summary
Glossary
A Brief History of Public-Sector
Information Technology Policy
War and Cold War: Origins of
information technology infrastructure in the United States
Establishing the
architecture of federal information policy, 1946-1980
From BITNET to FirstGov:
Growth of the Internet, 1981 - 2000
Policy issues in the
information age, 1986 - 2005
Securing e-government, 1986
- 2005
Building the virtual state,
1990 – 2005
Glossary
Politics & Policy - E-Democracy
E-activism
E-campaigning
E-voting
E-legislating
E-civics
E-participation
Glossary
Case Study: Virginia.gov:
The Official Homepage of the Commonwealth of Virginia/Todd
Loendorf
Information Equality and the
Digital Divide
American Digital Divide in
Information Access by Group
Digital Divide by Gender
Digital Divide by Race
Digital Divide by Income
Digital Divide and Senior
Americans
American Digital Divide:
Summary
International Digital Divide
in Information Access
Beyond Access: Deeper Forms
of Information Equality
Public Policies to Remediate
Information Inequality
Case Study: Follow the
money: Assessing the Allocation of e-Rate Funds/Costas
Panagopoulos
Information Access and
Governmental Transparency
Freedom of Information
Commercial Access Rights
Disability Access
Obstacles to Information
Access: Security
Obstacles to Information
Access: Privacy
Other Obstacles to
Information Access: Summary
Case Study: Obstacles or
Access: Reconsidering Anonymous Access to Government
Information in a Post-Sept. 11 Environment/Charles Davis
Information Technology and
Privacy
Computer Surveillance
Privacy Legislation and
Executive Actions
Agency Data Sharing and
Matching
Privacy Impact Statements
The National ID Controversy
Privacy, Governmental
Outsourcing, and Private Sector Data Mining
Case Study: The Mother
Robinson Black Beaufort Cares Network: Security, Privacy and
Confidentiality in a Shared Human Service Information
System/Jim Glasson, Lynn M. Mulkey, Randolph Hawkins, Dennis
Betz, and William Dougan
Security Policy
Legislation and Executive
Branch Actions
Homeland Security
Infrastructure Protection
and Cybercrime
Encryption
Authentication
Federal ID Cards
Agency-level Security
Policies
Glossary
Case Study: Telework
Security/Loreen Marie Butcher-Powell
Regulation and Taxation Issues
Internet Taxation
Regulation of the IT Sector
Regulation of E-commerce and
Computer Fraud
Protecting Intellectual
Property
Regulation of Pornography on
the Web
Regulation of E-gambling
Glossary
Case Study: Tax Policy in
the Virtual State: A Case Study of the Michigan Department
of Treasury/Dale Nesbary
Management - The E-Government
Business Model
E-Commerce Models vs.
E-Government Models
E-Government Business
Planning Today
Glossary
Case Study: Digital
Buildings: Transforming the Permitting Business
Process/Jennifer Kurtz
Partnering, Outsourcing,
Contracting, and Procurement
Partnering
Outsourcing
Contract Management
Procurement
Glossary
Case Study: Issues in IT
Procurement, Contracting, and Partnerships: A Short Case
Study from the Department of Information Systems and
Services, Orange County, Florida/Ronnie Korosec
Planning for Public Information
Systems
The Role of the Federal CIO
Strategic Planning
Portfolio Management
Risk Management
Records Management
Glossary
Case Study: Platforms and
Planning: Pennsylvania’s Transition to Enterprise
Computing/Steve Sawyer, Charles Christopher Hinnant and
Tracey Rizzuto
Needs Assessment and Project
Management
Needs Assessment
Business Process Analysis
Feasibility Studies
Role of the Project Manager
Project Management Protocols
Glossary
Case Study: Improving Public
Sector Needs Assessments in a Small City/Paul K. Dezendorf
Implementation Success Factors
Why Information Technology
Projects Fail
Internal Success Factors
The Role of Training
External Success Factors
Glossary
Case Study: Success Factors
of the Homeless Information Management System (HIMS)
Jennifer Powers
Evaluation of Public Information
Systems
Strategies for Evaluating
Public Information Technology
Private Sector Model: Return
on Investment
Evolution of a Public Sector
Model for it Evaluation
Traditional Value Ranking
Methods
Value Measuring Methodology
(VMM)
Program Assessment Rating
Tool (PART)
Performance Reference Model
(PRM)
Other Models
Evaluation of Governmental
Websites
Glossary
Case Study: Evaluating City
Websites Using Focus Groups/Alana Northrop
Public Information Technology.
Organization Behavior, and Organization Theory
Effects of IT on
Organizational Structure
Flattening Organizational
Structures by Shrinking Middle Management?
Deterritorializing
Organizations through Telework?
Centralizing or
Decentralizing Organizational Structure?
Reinforcing or Eroding
Organizational Power Structures?
Effects of IT on
Organizational Behavior
Does IT Weaken
Organizational Norms through De-individuation?
Does IT Intensify Social
Networking and Thus Build Social Capital?
Does IT Improve Managerial
Decision-Making?
IT and Theories of
Organizational Change
Does IT Promote the
Diffusion of Innovation?
Is IT Linked to
Organizational Evolution toward the Consolidation of
Control?
Glossary
Case Study: Communities of
Practice - An Australian Case Study: Leveraging Knowledge by
Complementing Technology with Social Participative Learning
/ Sandra Jones and Owen Lockwood
References
G. David Garson is full professor of
public administration at North Carolina State University, where he
teaches courses on advanced research methodology, geographic
information systems, information technology, e-government, and
American government. In 1995 he was recipient of the Donald Campbell
Award from the Policy Studies Organization, American Political
Science Association, for outstanding contributions to policy
research methodology and in 1997 of the Aaron Wildavsky Book Award
from the same organization. In 1999 he won the Okidata Instructional
Web Award from the Computers and Multimedia Section of the American
Political Science Association, in 2002 received an NCSU Award for
Innovative Excellence in Teaching and Learning with Technology, and
in 2003 received an award "For Outstanding Teaching in Political
Science" from the American Political Science Association and the
National Political Science Honor Society, Pi Sigma Alpha. He is
editor of Public Information Systems: Policy and Management Issues
(2003), coeditor of Digital Government: Principles and Practices
(2003), coauthor of Crime Mapping (2003), author of Guide to Writing
Quantitative Papers, Theses, and Dissertations (Dekker, 2001),
editor of Social Dimensions of Information Technology (2000),
Information Technology and Computer Applications in Public
Administration: Issues and Trends (1999), and Handbook of Public
Information Systems (1999, 2004), and is author of Neural Network
Analysis for Social Scientists (1998), Computer Technology and
Social Issues (1995), Geographic Databases and Analytic Mapping
(1992), and is author, coauthor, editor, or coeditor of 17 other
books and author or coauthor of over 50 articles. He has also
created award-winning American Government computer simulations,
CD-ROMs, and six web sites for Prentice-Hall and Simon & Schuster
(1995-1999). For the last 22 years he has also served as editor of
the Social Science Computer Review and is on the editorial board of
four additional journals. He is currently principal investigator for
the N.C. Governor's Crime Commission on "Using Neural Network
Analysis and GIS to Model Crime Data" (2001-2004) and two other
crime research grants. Professor Garson received his undergraduate
degree in political science from Princeton University (1965) and his
doctoral degree in government from Harvard University (1969).
Excellent as an office reference or
classroom text, this book features several chapter case studies, a
glossary, discussion questions, and chapter summaries to maximize
comprehension of the subject.
Softcover: 541 pages
ISBN 0763734683
Jones & Bartlett
December 2005
Price: $64.95 (click below to order this book)
While not written solely for the
healthcare professions, this issues raised and explored in this book
can be fully appreciated by healthcare leaders, particularly with
the internet and the current widespread transmittal of health
information occurring between payers, providers and government
entities.
