Quantitative Methods in Health Care Management: Techniques and Applications

2nd Edition
Softcover, 432 pages
ISBN 0470434627
978-0-470-43462-8
Jossey-Bass
May 2009
(click the button below for the very best available price)

This book offers an introductory overview of quantitative techniques for the professional administrator or student of health services management. The revised version greatly expands on the original with a conversion to all Excel-based examples and techniques. The book also includes a comprehensive set of practical methods spanning tactical, operational, and strategic decision-making and analysis for health care managers and administrators. Excel-based macros, templates, and resources will be available online for download.

As health care organization leaders use data more consistently in decision making, it is important they understand the quantitative methods that help convert data to information. Quantitative Methods in Health Care Management provides important insights into the various quantitative methods, detailing many different problems and their solutions.

It contains numerous helpful exhibits and graphics that explain and demonstrate the methods presented. It also provides a readable narrative for the manager who wants a high-level refresher on quantitative methods.

This book serves as a reference manual for health care professionals. It puts the focus on:

the managerial process,
leadership behavior and development,
structure and purpose of health care organization subunits,
inter-functional coordination, and
organizational processes.

You may view excerpts of this book here: Table of Contents, Chapter One, and the Index. The book also examines applications of operations research techniques in health care institutions, with focus on health care planning, control and decision-making including deterministic and stochastic decision analysis models and their unique use in health care facilities. Topics fully covered include:

Quantitative Decision-Making Methods in Health Care Management.
Forecasting.
Decision Making in Health Care Facilities.
Facility Location.
Facility Layout.
Reengineering.
Staffing.
Scheduling.
Productivity.
Resource Allocation.
Supply Chain and Inventory Management.
Quality Control.
Project Management.
Queuing Models and Capacity Planning.
Simulation.

"This is an excellent textbook for learning quantitative methods as they are applied to health care management problems. It is comprehensive, insightful, and well-tuned for teaching health administration masters students.” —Donald M. Steinwachs, Fred and Julie Soper Professor of Health Policy and management chair, Department of Health Policy and Management, director, Health Services Research and Development Center, Bloomberg School of Public Health, Johns Hopkins University

"Improving quality, reducing costs, and enhancing patient flow in the health care system require competencies in understanding and applying a myriad of quantitative methods. Dr. Ozcan’s text provides a comprehensive set of methods that should be included in the repertoire of knowledge and action for today’s health care administrator, spanning tactical, operational, and strategic decision making and analysis." —Sandra Potthoff, associate professor and director, Master of Healthcare Administration, Department of Healthcare Management, University of Minnesota

"As health care organization leaders use data more consistently in decision making, it is important they understand the quantitative methods that help convert data to information. Quantitative Methods in Health Care Management provides important insights into the various quantitative methods, detailing many different problems and their solutions. It contains numerous helpful exhibits and graphics that explain and demonstrate the methods presented. It also provides a readable narrative for the manager who wants a high-level refresher on quantitative methods." —Sister Patricia Eck, chairperson, board of directors, Bon Secours Health System Inc.

"As the efficient and effective delivery of health care services becomes more difficult, the decision processes utilized by the health care executive will distinguish the successful organization. Dr. Ozcan’s book does an effective job of describing these analytical techniques, probable application scenarios, and supporting discussion. This book should be of value to both the educational and practicing community." —Richard M. Bracken, president and Chief Operating Officer, Hospital Corporation of America (HCA)

Yasar A. Ozcan is professor of Health Administration at Virginia Commonwealth University. Dr. Ozcan is editor-in-chief of Journal of Health Care Management Science and past president of the Health Care Applications Section of the Institute for Operations Research and Management Science (INFORMS).

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