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You are here > Home > Reading Lists > Quality Improvement & Customer Service > Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top Results That Last: Hardwiring Behaviors
That Will Take Your Company to the Top Hardcover: 320 pages
What really leads to sustainable business results over time is quality leadership -- not leaders, but leadership. Consistently excellent leadership is the key to long-term success and profitability. But how do you develop it?
Results That Last offers sound, proven tactics for turning troubled businesses into consistent moneymakers. How to build a corporate culture that continuously gets results Quint Studer has built a thriving career on helping healthcare companies achieve maximum effectiveness and consistent bottom-line results.
Now, in Results That Last, he brings his ideas to the rest of the business world. Studer teaches leaders in every industry how to apply his tactics and strategies to their own organizations to build a corporate culture that consistently reaches and exceeds its goals. He has a gift for helping struggling companies implement and hardwire brilliantly simple fixes that solve larger problems in a self-perpetuating, almost organic way.
Written in a conversational, easy-to-read format, each chapter includes compelling real-world stories that bring Studer's prescriptions to vibrant life. Business results that truly last don't come from products and services or particular employees and leaders, no matter how good they are. Products change and evolve; people come and go.
In Results That Last, "Master of Business" Quint Studer shows you how to build an organizational culture that develops great leaders today and instills the mechanisms and the mindset that will continue to foster great leadership tomorrow.
Studer presents the most effective leadership practices and shows you how to apply them across every group, department, or division, resulting in improved leadership and performance on the individual, group, and organizational levels. The practical and proven tools and techniques Studer reveals are designed to align your goals, behaviors, and processes in a way that virtually guarantees leadership excellence, vastly improved customer relations, and organizational outcomes. The Results That Last methodology provides real, workable solutions that help you:
Results That Last helps you develop standardized leadership practices that will survive in your organization much longer than any individual leader or team. The result is better strategy, better employee and customer relations, and bigger long-term profits.
With the right practices in place, your organization's success won't depend on individuals. Instead, excellence will be hardwired into your culture--giving you a sustainable, tangible advantage over the competition.
"Quint Studer is a superb communicator
with a deep belief in the power of relationships. His informal tone,
sense of humor, and real-world stories bring his business principles
to life. Results That Last has a vital, optimistic quality
that will keep readers re-reading long after other leadership books
have been relegated to a dark corner of the shelf." --Nido Qubein,
author of How to Get Anything You Want; President, High Point
University; Chairman, Great Harvest Bread Company; and founder,
National Speakers Association Foundation
As an impetus over the past several years for many health care organizations returning to their roots, Quint Studer not only coaches organizations about creating a culture of excellence but has also done it. Over his 20-year career in health care, Quint moved from the staff level all the way to being COO of Holy Cross Hospital, in Chicago, from 1993-1996 and President of Baptist Hospital, Inc. (Baptist and Gulf Breeze Hospital in Pensacola, FL) from 1996-2000. In March 1999, Inc. Magazine named Quint its Master of Business, the only health care leader to ever receive this distinction. To quote Inc. magazine, “We were skeptical of those advocating cultural change within an organization. Studer has refined a system over the years and brought it to a point where it’s replicable not only in other hospitals but in any service business.”
You may also be interested in this book by Quint Studer: Hardwiring Excellence
In this book recommended by the American Hospital Association and the College of Healthcare Executives, Quint Studer helps health care professionals to learn new tools, tips, and techniques to hardwire key behaviors. (information provided by the publisher) You may also be interested in / The Directory of Healthcare Recruiters / Jump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index / Go to / Home Page / Toolbox for Health Administrators / Bookstore |
