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You are here > Home > Reading Lists > Risk Management & Medical Errors > Risk Management and the Emergency Department: Executive Leadership for Protecting Patients and Hospitals Risk Management and the Emergency Department: Executive Leadership for Protecting Patients and Hospitals Shari Welch, MD, FACEP, FAAEM, Kevin Klauer, DO, JD, FACEP, and Sarah Freymann Fontenot, BSN, JD Softbound ISBN 156793417X 978-1567934175 ACHE / Health Administration Press  September 2011 (click button below to view the very best currently available price for this important resource) About the authors and publisher: Shari Welch, MD served as the ED Quality Improvement Director at LDS Hospital for ten years. She has been on the faculty at the Institute for Healthcare Improvement (IHI) and is a regular speaker at ACEP’s Scientific Assembly. She is currently a practicing emergency physician and a researcher at Intermountain Healthcare, focusing on ED operations research. She has written two books, numerous journal articles and a monthly column for the widely read Emergency Medicine News. Kevin Klauer, DO is the Director of Quality and Clinical Education for Emergency Medicine Physicians, in Canton, Ohio, where he is responsible for the development of quality assurance programs and policies and educational endeavors for over 500 physicians and mid-level providers. In addition, he serves on the Board of Directors of the firm’s malpractice insurance company and is an expert at risk management. Sarah Freymann Fontenot brings clarity to health law by combining her education and experience as a lawyer and a nurse into an engaging, powerful and sought after educator. Since 1997, Ms. Fontenot has been an Adjunct Professor teaching health law to graduate students in the department of Healthcare Administration at Trinity University, where she has been elected "Most Outstanding Professor" by Trinity Executive MHA students. Prior academic positions include teaching hospital law and public health law in the Department of Epidemiology and Public Health at Yale School of Medicine (1992 – 1994), and conducting the health law component of the Certificate in Business Administration for Physicians program jointly sponsored by Auburn University and the Southern Medical Society (2001 – 2008). For nine years, she served as a guest faculty member at the University of Connecticut School of Medicine (1991 – 2002), and most recently she served as guest faculty for Grand Rounds at Baylor Medical School and the University of Texas at Medical School (Houston), Departments of Ophthalmology (2009). Ms. Fontenot teaches extensively for Texas Medical Association, Texas Medical Liability Trust Southern Medical Association, Arkansas Medical Society, and the American College of Physician Executives. She has served as faculty for many other national provider groups, including the Physician Insurers Association of America, the Medical Group Management Association, and at the American Hospital Association’s Annual Membership Meeting (2008). Ms. Fontenot became a faculty member of the American College of Healthcare Executives (ACHE) in 2007, and teaches both the Health Law and Ethics portions of the Board of Governor’s Examination Review Course, as well as ACHE’s six week on-line health law program. Ms. Fontenot graduated from the University of Connecticut School of Law (1990), where she was a winner of the annual Moot Court Contest. After law school she was an associate at a law firm in central Connecticut specializing in hospital law and medical malpractice defense (1990 – 1992). After graduating from the University of Vermont School of Nursing (1978), Ms. Fontenot was a staff nurse at Massachusetts General Hospital (1978 – 1980) and Parkland Memorial Hospital (1980 – 1984). Founded in 1933, the American College of Healthcare Executives is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE's publishing division, Health Administration Press, is one of the largest publishers of books and journals on all aspects of health services management. Health Administration Press is a division of the Foundation of the American College of Healthcare Executives (ACHE). ACHE is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. ACHE is also known for its magazine, Healthcare Executive, as well as its groundbreaking research and career development and public policy programs. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members. Founded in 1972 with support from the W. K. Kellogg Foundation, Health Administration Press has grown from a small office on the campus of the University of Michigan to one of the largest publishers of books and journals on all aspects of health services management, including textbooks for use in college and university courses. Now located in downtown Chicago, the Press also publishes two journals, the Journal of Healthcare Management and Frontiers of Health Services Management You may also be interested in / The Directory of Healthcare Recruiters Jump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index / Go to / Home Page / Toolbox for Health Administrators / Bookstore