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You are here > Home > Reading Lists > Quality Improvement & Customer Service > The Best Practice: How the New Quality Movement is Transforming Medicine The Best Practice: How the New Quality Movement is Transforming Medicine Charles Kenney Hardcover: 336 pages ISBN 1586486195 978-1586486198 PublicAffairs August 2008 (click button below for the very best currently available price for this important resource)     “The Best Practice argues persuasively that, in fact, getting sick in the United States doesn’t beat getting sick in Sweden — or in Denmark, England, Germany, Canada, or just about anywhere else in the developed world, for that matter.” - Physicians Practice Americans have always thought their healthcare system was the best in the world. But starting in the late 1990s, shocking reports emerged that showed this was far from the truth. Treatment-related deaths or complications were found to be the fifth leading cause of death for Americans, and hundreds of thousands of patients were being harmed by botched medical procedures.   Spurred by the quality crisis, a group of visionary physicians led by Donald Berwick and Paul Batalden embarked on a study of industrial quality improvement techniques, daring to apply them to the practice of medicine despite resistance from the medical community.   The Best Practice tells the story of this burgeoning movement, and of how the medical landscape is being radically transformed - or the better. (information from the publisher) You may also be interested in / The Directory of Healthcare Recruiters / Jump to a List / Health Administration & Leadership / Physician Executive, Medical Staff & Practice Management / Finance, Accounting, Economics, Billing & Reimbursement / Coding for Hospital, Physician & Clinical Services / Law, Malpractice, Ethics, Accreditation & Compliance / Quality Improvement, Outcomes & Customer Service / Risk Management, Security, Error Reduction & Patient Safety / Information Systems, Technology & Medical Records / Clinical Management & Executive Nursing / Behavioral Health, Social Work & Psychiatry Management / Human Resources, Management & Supervision / Directories, Data, Trends & Benchmarks / Software & CD-ROMs / Gift Ideas & Recommended Gifts / Journals, Magazines & Newsletters / Search for Books / Books Index / Go Back to Pages / Home Page / Toolbox for Health Administrators / Bookstore