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You are here > Home > Reading Lists > Executive Nursing > The Case Managers Handbook

The Case Manager's Handbook, 3rd Edition
Catherine Mullahy, RN, CRRN, CCM, Deborah Jensen

Hardcover: 751 pages
ISBN 0763731889
9780763731885
Jones & Bartlett
May 2004
Price: $72.95
(click below for book)

 

Handbook Forms & Letters CD
(Companion to book above)
ISBN 13: 9780763732455
ISBN 10: 0763732451
Price: $31.95
(click below for the add-on companion CD-ROM)

 

Written by an active and nationally recognized case management consultant, this book is the ultimate how-to guide for case managers.

It is designed to define good case management, examine the case management process and present practical procedural information. Virtually every chapter has been revised.

  • Innovative, field-tested, proven techniques for effective case management

  • Case studies highlight successful strategies for minimizing cost while providing optimal care for patients

  • New chapters on HIPAA, end of life and cultural issues, and behavioral health

  • Provides Internet resources throughout the text that suggest how to incorporate modern technology into practice settings

Packed with tried-and-true approaches to care and claims management, you'll find this book to be an excellent daily reference or a resource for a different approach. It can be used as a training guide for new case managers, or a teaching tool for client groups. 

You may also be interested in the The Case Manager's Handbook: Forms and Letters, a companion set of 40 forms and tools on a CD-ROM (ISBN: 0763732451), below. These forms range from standard letters of introduction to questionnaires to case reports to a cost-benefit analysis worksheet and are designed to be used in the day-to-day work of the case manager. This CD-ROM allows users to more easily use and customize the sample forms from the Handbook in their case management practice.  

To purchase the Handbook Forms & Letters CD, also, click below, after clicking the book button at the top of the page. This add-on is $21.95; for the CD-ROM:

 

“Cathy Mullahy’s Third Edition text, The Case Manager’s Handbook, is a must-have reference for all Case Managers and others in the healthcare field. This handbook incorporates the dynamic changes within the healthcare environment such as Disease Management while under the umbrella of the Standards of Practice for Case Management and Case Managers. It does not make a difference whether an individual is in school, new to the healthcare arena or a seasoned Case Manager, this Case Manager’s text presents and incorporates Best Practice information which is transferable to any Case Manager’s practice setting. Cathy’s ever-vigilant commitment to the consumer of healthcare, the individual patient, shines throughout this text and only demonstrates this handbook’s timeless value.” — Kathleen Ward Douglas, RN, MPA, LLC, President, K.A. Shannon Consulting, LLC, Phoenix, AZ

Catherine Mullahy, RN, CRRN, CCM is a nationally recognized case management consultant and a spokesperson for the case management industry. She is founder and president of Options Unlimited, a medical case management and benefits consulting firm in Huntington, New York, serving individuals, corporations, insurers, managed care organizations, unions, and third party administrators nationwide since 1983. Recipient of the national award, 1999 Distinguished Case Manager of the Year, presented by the Case Management Society of America (CMSA), Mullahy is 2001-2002 National President of the CMSA board. She is Past-Chair of the Commission for Case Manager Certification (CCMC), and is the CCMC representative to the Foundation for Rehabilitation Education and Research. She has served on ongoing expert panels in connection with the development of the CCM credential since its inception, and was Chair of the CCMC committee that developed the case management Code for Professional Conduct. 

Deborah Jensen is president of An In-House Associate, Inc. In collaboration with a range of specialists, she has written for the Journal of Care Management, Continuing Care, Photo Insider, Scrapbook Retailer, National Real Estate Investor, Practical Lawyer, and other domestic and international trade magazines. A freelance writer, her work has appeared in The New York Times, The Self-Insurer, The Case Manager, Health monitor, Medical Interface, and The Winged Foot. In addition, her New York-based company provides writing services to corporations, individuals, public relations firms, and other organizations. She is a graduate of Goucher College.

(information from the publisher)

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