The Case Manager's Survival
Guide: Winning Strategies for Clinical Practice,
2nd Edition Toni G. Cesta, PhD, RN; Hussein A. Tahan, MS, RN,
CNA; Lois F. Fink, MA, RNC
Softcover: 464 pages + bonus
CD-ROM 8.5" x 11"
ISBN 032301688X
978-0323027656
Mosby
April 2002 (click button below for the very best currently available
price for this important resource)
This practical, "hands-on" guide
includes vital information every case manager and administrator of a
case management program need to be successful.
A useful resource for working in the
changing face of healthcare, it addresses case managers in all
settings with an emphasis on nurse case managers and their role in
providing patient care and containing costs.
Focusing on the "nuts and bolts" aspects
of case management, it discusses the operations of case management
programs based on the authors' first hand experiences.
Case Management Tip boxes in each
chapter highlight important tips and provide easy access to this
information.
Case studies in several chapters
address possible situations the case manager may confront along
with the most effective solutions.
Key points at the end of each
chapter summarize pertinent information.
Appendices provide extensive
examples of forms and multi-disciplinary action plans used in
various healthcare settings.
Six new chapters have been added on
Utilization Management (Chapter 5), Transitional Planning
(Chapter 6), Disease Management (Chapter 7), Application of
Legal Concepts in Case Management Practice (Chapter 17), Ethical
Issues in Case Management (Chapter 18), and Internet Resources
and Case Management (Chapter 19).
Content on Financial Reimbursement
Systems has been expanded to cover community case management
issues such as the new community reimbursement systems for
ambulatory, home, and long-term care.
Information on community-based
models is covered in more detail in response to growth in this
area - including managed care, telephonic, rehabilitation,
sub-acute, and long-term and emergency department case
management.
The chapter on Skills for Successful
Case Management has been expanded to include a discussion of
additional skills such as clinical reasoning,
cost-effectiveness, and negotiation among others.
Content on Developing Case
Management Plans has been updated to include more content on
community plans and a detailed review of the types of case
management plans, including algorithms.
The chapter on Quality Patient Care
has been updated to include an historical review, minimum data
sets, report cards, and the relationships between outcomes and
quality. Quality indicators and organizations across the
continuum are included.
Appendices have been expanded to
include community-based case management plans, home care plans,
and long term care plans.
A new CD-ROM with each book
provides the entire text in an electronic format.
Table
of Contents:
1
Introduction
to Case Management
1
2
Financial
Reimbursement Systems
15
3
Case
Management Models
40
4
Role of the
Case Manager
69
5
Utilization
Management
96
6
Transitional
Planning and Case Management
113
7
Diseases
Management
134
8
Skills for
Successful Case Management
153
9
Case
Manager's Documentation
174
10
Hiring Case
Managers: Role of the Candidate and the Interviewer
195
11
Curricula
and Certification in Case Management
204
12
Developing
Case Management Plans
217
13
Quality
Patient Care
254
14
Measuring
the Effectiveness of Case Management
271
15
Linking
JCAHO to Case Management
293
16
Legal Issues
in Case Management
304
17
Application
of Legal Concepts to Case Management Practice
311
18
Ethical
Issues in Case Management
324
19
Using the
Internet for Case Management
336
App. A
Community
Nurse Case Management Problem List and Plan of Care
351
App. B
Community
Nurse Case Management Intervention Flow Sheet and
Problem Rating Scale for Outcomes
368
App. C
Community-Based Wound Care Pathway and Flow Sheet
370
App. D
Home Care
Plan for Congestive Heart Failure and Hypertension
373
App. E
Subacute
Care
378
App. F
Long-Term
Care Resident Assessment Instrument Case Study and Care
Plans
384
App. G
Preprinted
Order Sets
390
App. H
Documentation Guides for Physicians
391
App. I
Case Manager
- Inpatient
396
App. J
Case Manager
- Admitting Office
398
App. K
Case Manager
- Emergency Department
399
App. L
Case Manager
- Community
400
App. M
Physician
Advisor
402
App. N
Guide for a
Case Manager's Competency-Based Performance Appraisal
