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You are here > Home > Reading Lists > Human Resources > The Effective Health Care Supervisor The Effective Health Care Supervisor, 6th Edition Charles R. McConnell, MBA, CM 6th Edition Softbound, 533 pages ISBN 0763739510 9780763739515 Jones & Bartlett  September 2006 (click the button below for the very best available price) This hands-on guide for front line health care supervisors is a long-time bestseller.  This edition of The Effective Health Care Supervisor continues to provide professionals with proven, hands-on, practical applications of both classic and current management principles in the health care setting. With an entirely new chapter devoted to “living with HIPAA” (Health Insurance Portability and Accountability Act), the revised sixth edition of the best-selling text, The Effective Health Care Supervisor, continues to provide students and professionals with proven, hands-on, practical applications of both classic and current management principles in the health care setting. Packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that one may face daily as a health care supervisor, students and professionals alike will benefit from this classic guidebook that is now more reader-friendly and accessible. Each chapter still begins with a “Situation,” a case study to consider while reading the chapter, and ends with a single case or exercise. With this revision, chapter review questions have been added to encourage consideration of some of the points made in the chapter. This book is packed with strategies, techniques and tools to build or reinforce your management skills and meet the never-ending challenges that you face daily as a health care supervisor. This book includes two new chapters on reengineering and downsizing and extensive revisions and updates throughout. It covers all areas of supervision including time management, performance appraisal, motivation, and communication. Both classic and current management principles in health care are described in this book. This book provides discussion and resources regarding these topics: The Setting An Evolving Role in a Changing Environment Health Care: How Different from "Industry"? The Nature of Supervision: Health Care and Everywhere Management and Its Basic Functions The Supervisor and Self Delegation and Empowerment: Forming Some Good Habits Time Management: Expanding the Day without Stretching the Clock Self Management and Personal Supervisory Effectiveness The Supervisor and the Employee Interviewing: Start Strong to Recruit Successfully The One-to-One Relationship Leadership: Style and Substance Motivation: Intangible Forces and Slippery Rules Performance Appraisal: Cornerstone of Employee Development Criticism and Discipline: Guts, Tact, and Justice The Problem Employee and Employee Relations The Supervisor and the Human Resource Department The Supervisor and the Task Ethics and Ethical Standards Decisions, Decisions Management of Change: Resistance is Where You Find It Communications: Not by Spoken Words Alone How To Arrange and Conduct Effective Meetings Budgeting: Annual Task and Year-Long Implications Quality and Productivity: Sides of the Same Coin Teams, Team Building, and Teamwork Methods Improvement: Making Work--and Life--Easier Reengineering and Reduction in Force Continuing Education: Your Employees and You The Supervisor and the Law Living with HIPAA Organizational Communication: Looking Up, Down, and Laterally Unions: Avoiding Them When Possible and Living With Them When Necessary "Right to the point and very relevant." --Dr. FT Helmer, Professor of Management, Central Michigan University Charles McConnell, MBA, CM retired following 18 years in health care human resources management with the affiliated organizations of ViaHealth, a multi-facility system based in Rochester, New York. He spent 11 years as a senior consultant with the Management and Planning Services (MAPS) division of the Hospital Association of New York State (HANYS) and had a prior career in industrial engineering. He is presently affiliated with the VMC Group, Niagara Falls, New York, as a management consultant and works as an independent management consultant as well. An active author and editor, he has published 13 books and some 250 articles and serves as the editor of a quarterly professional journal. Mr. McConnell holds a BS degree in engineering and an MBA from the State University of New York at Buffalo. 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