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You are here > Home > Reading Lists > Health Administration > The Engaged Workforce: Proven Strategies to Build a Positive Health Care Workplace The Engaged Workforce: Proven
Strategies to Build a Positive Health Care Workplace Softcover: 480 pages
Recommended by the American Hospital Association, this new hard-working guide shows you how to develop strong retention practices rooted in documented research, gives you evidence-based strategies and helps you get results. A practical, reference-filled guide with effective evidence-based strategies and real-world tools that can help create a positive work environment in any health care organization. The book covers increasingly critical health care workforce issues (e.g., multi-generational teams, unionized workforces, older employee retention, etc.) as well as classic employment challenges. “I love this book! It's so well researched, so mind-stretching, so packed with terrific approaches, and the best resource on applied positive psychology that I have ever seen. In no way is this just another how to build morale book. It is much more useful and groundbreaking.” -- Wendy Leebov, EdD President, Wendy Leevov Inc. Philadelphia PA A major working premise of this book is that the possibility of a positive work environment only exists when there is an active and dynamic state of interdependence between the organization, manager and employee leaders. The suggestions, examples, and strategies offered are practical and applicable for all health care settings. Offers a comprehensive presentation of workplace interventions that can lead to an environment where all staff recognize a personal responsibility for their performance, skill development, career progression, and job satisfaction. A book that helps make the workplace a more satisfying, happy, and prosperous place with lower costs of employee recruitment and turnover. While many books focus on employee retention and the employee’s workplace experience, there is almost no literature that documents what strategies are most effective based on evidence-based practice. This book attempts to provide a more focused view of strategies that are proven through research. The book pulls together a broad range of study findings from a variety of fields (such as sociology, psychology, and organizational development) that relate to creating a positive workplace, and it presents them in an informative and immediately usable fashion. This approach offers a more substantial solution to the problem. This book offers practical and comprehensive presentations of workplace interventions that influence the creation of a positive work environment. It focuses on efforts with the most likelihood of a pay off. Figures and tables are included to clarify concepts. At the end of every chapter is a list of questions to consider at the organizational, the leader, and the employee level that relate directly to the content provided in the chapter. These thought-provoking, challenging questions will stimulate insight and ideas for applying the content and concepts and taking the next action steps. Self-assessment tools help determine the level of support for innovation existing in the current work climate. “...an indispensable book for managers.... effectively and concisely covers all aspects of building a positive health care workplace by addressing the concepts of engagement, joy, community, culture, and generational differences. The many assessments and tools in each chapter are invaluable to both beginning and experienced managers. If you want to build a positive health care workplace and only want to read one management book this year, this is the one. It is a priceless book.” - Pamela D. Paulk, M.S.W., M.B.A., Vice President, Human Resources, The Johns Hopkins Hospital, Johns Hopkins Health System, Baltimore, MD “I think this is a landmark book. Practical, useful, and written in a way that is actionable. It is helpful no matter how experienced or inexperienced you might be.” -- Nancy Formella, M.S.N., R.N., C.N.A.A., Senior Nurse Executive, Dartmouth-Hitchcock Medical Center, Lebanon, NH Current and pending workforce shortages top the list of concerns of health care executives. How do you get good people? How do you keep good people? And, as importantly, how do you keep existing employees fully engaged and committed to their work and the organization? Create a Positive Health Care Workplace! offers answers to these questions. This book avoids the “treats and trinkets” approaches of appreciation and recognition programs and presents ideas that will help you break through the frustrating cycle of effectively recruiting people barely fast enough to replace valued departing employees. “Finally someone recognizes that each of us share responsibility for creating positive workplaces. This resource provides an excellent overview of strategies to assist health care organizations, leaders, and employees to develop high-commitment, high-retention work cultures.” -- Dennis Sherrod, Ed.D., R.N., Professor and Forsyth Medical Center, Endowed Chair of Recruitment and Retention, Winston-Salem State University, Winston-Salem, NC Jo Manion, Ph.D., R.N., C.N.A.A., F.A.A.N. wrote the best-selling From Management to Leadership for AHA Press. Her experience as a nurse and former association executive, well-known consultant and speaker to 8,000+ people per year, and the author of a recent dissertation on the positive workplace, make her uniquely qualified to write this book. The American Hospital Association (AHA) is the national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. Close to 5,000 hospitals, health care systems, networks, other providers of care and 37,000 individual members come together to form the AHA. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. The Health Forum was created in the fall of 1998 through the union of The Healthcare Forum and the American Hospital Association's publishing and data and information subsidiaries. “This book is unique in that it is evidence based, and focuses on behaviors and workplace culture.” -- Nancy Formella, M.S.N., R.N., C.N.A.A., Senior Nurse Executive, Dartmouth-Hitchcock Medical Center, Lebanon, NH “This is a very timely book, particularly with regard to the emphasis on ‘tomorrow’s’ rather than ‘today’s’ workforce. No current book focuses enough on the challenges we are facing with the next generation of workers, and we ignore the differences at our own peril.” -- Kathy Gallo, Chief Learning Officer, North Shore – Long Island Jewish Health System, Great Neck, NY “Complete, straightforward, and thought provoking, this book will definitely assist health care leaders in the work of employee retention. Employee turnover can be measurably improved by following this author’s proven strategies.” -- Clint Maun, C.S.P., Senior Partner, Maun-Lemke, LLC, Omaha, NE You may also be interested in the AHA Guide, the leading directory of hospitals and healthcare systems, also published by AHA. 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