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You are here > Home > Reading Lists > Performance Improvement, Outcomes & Customer Service > The Health Care Quality Book: Vision, Strategy & Tools

The Healthcare Quality Book: Vision, Strategy, and Tools
edited by Scott B. Ransom, D.O., FACHE; Maulik Joshi, Dr.P.H.; and David Nash, M.D.

Hardbound: 494 pages
ISBN 156793224X
Health Administration Press
October 2004
Price: $77.00

 

This book provides authoritative and comprehensive coverage of the tools and techniques of quality improvement.

The book's core premise is that the key to effective improvement is centering all efforts on the needs of patients.

Click here for to view this book's Preface.

The editors have assembled a nationally prominent group of contributors to provide the best available thinking in each area of quality. Topics covered include:

  • Collecting data and the various sources that feed into quality improvements
  • Approaches for analyzing data for measuring performance improvement
  • Establishing measures to assess physician performance
  • Assessing patients' experiences within important dimensions of care
  • Developing balanced scorecards or dashboards
  • Clinical IT capabilities that are needed to support efforts to improve simple versus complex clinical processes
  • The relationship of the law to quality improvement.
  • Leading quality improvement efforts and managing change
  • Understanding the work of the two major accrediting bodies in healthcare quality

Founded in 1933, the American College of Healthcare Executives is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE's publishing division, Health Administration Press, is one of the largest publishers of books and journals on all aspects of health services management.

Health Administration Press is a division of the Foundation of the American College of Healthcare Executives (ACHE). ACHE is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. ACHE is also known for its magazine, Healthcare Executive, as well as its groundbreaking research and career development and public policy programs. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members.

Founded in 1972 with support from the W. K. Kellogg Foundation, Health Administration Press has grown from a small office on the campus of the University of Michigan to one of the largest publishers of books and journals on all aspects of health services management, including textbooks for use in college and university courses. Now located in downtown Chicago, the Press also publishes two journals, the Journal of Healthcare Management and Frontiers of Health Services Management

Contributors to this book include: A. Al-Assaf, M.D.; David J. Ballard, M.D., Ph.D.; Donald Berwick, M.D.; Troyen A. Brennan, M.D., J.D.; John Bulger, D.O.; John J. Byrnes, M.D.; Francois de Brantes; Susan Edgman-Levitan; Adam Evans, M.D.; Frances A. Griffin; Linds S. Hanold; Robert Hanscom, J.D.; Carol Haraden, Ph.D.; Robert S. Hopkins III, Ph.D.; Michael L. Jones; Narendra Kini, M.D.; Richard G. Koss; Kwan Y. Lee, Ph.D.; Robert C. Lloyd, Ph.D.; Jerod M. Loeb, Ph.D.; John L. McCarthy; David Nicewander; L. Gregory Pawlson, M.D.; Michael D. Pugh; Ann Louise Puopolo, R.N.; Elizabeth R. Ransom, M.D.; James L. Reinertsen, M.D.; Luke Sato, M.D.; Paul Schyve, M.D.; Mike Stoecklein, CHE; Richard E. Ward, M.D.; Valerie Weber, M.D.; Leon Wyszewianski, Ph.D.

(information from the publisher)

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