The Healthcare Quality Book: Vision, Strategy, and Tools

The Healthcare Quality Book: Vision, Strategy, and Tools, 2nd Edition
edited by Scott B. Ransom, D.O., FACHE; Elizabeth R. Ransom, MD; Maulik Joshi, Dr.P.H.; and David Nash, M.D.

2nd Edition
Hardbound: 500 pages
ISBN 1567933017
978-1567933017
Health Administration Press
November 2008
(click button below for the very best currently available price for this important resource)

1st Edition
Hardbound: 494 pages
ISBN 156793224X
Health Administration Press
October 2004
(click button below for the very best currently available price for this earlier edition as long as copies remain available)

This book provides authoritative and comprehensive coverage of the tools and techniques of quality improvement. The book's core premise is that the key to effective improvement is centering all efforts on the needs of patients.

The definitive book on improving healthcare quality, this book compiles the most current information on a vast array of quality issues, tools, and strategies. The book’s core premise is that the key to effective improvement is centering all efforts on the needs of patients. With the future of healthcare revolving around the patient, this book will be a valuable resource for years to come.

Topics covered include: collecting data and the various sources that feed into quality improvement; approaches for analyzing data to measure performance improvement; establishing measures to assess physician performance; assessing patients’ experiences within important dimensions of care; developing balanced scorecards or dashboards; clinical IT capabilities needed to support efforts to improve complex clinical processes; the relationship of the law to quality improvement; leading quality-improvement efforts and managing change; and understanding the work of the two major accrediting bodies in healthcare quality. This edition includes new and expanded coverage of:

Standards in healthcare quality
Tools, models, and strategies for quality improvement
Development of a quality measurement approach that includes data collection planning, data analysis, and statistical process control methods
Leadership and strategic planning for quality, including its institutionalization and sustainability
The techniques for creating an organizational culture that fosters quality

Recommended by ACHE, this book contains a new chapter on the quality environment, a new case study takes the reader on an academic medical center’s quality journey. The editors have assembled a nationally prominent group of contributors to provide the best available thinking in each area of quality. Topics covered include:

Collecting data and the various sources that feed into quality improvements
Approaches for analyzing data for measuring performance improvement
Establishing measures to assess physician performance
Assessing patients' experiences within important dimensions of care
Developing balanced scorecards or dashboards
Clinical IT capabilities that are needed to support efforts to improve simple versus complex clinical processes
The relationship of the law to quality improvement.
Leading quality improvement efforts and managing change
Understanding the work of the two major accrediting bodies in healthcare quality

You may view these excerpts here:

Table of Contents (pdf)
Preface (pdf)

This book is co-published with the American Society for Quality and includes forewords by Stephen M. Shortell, Ph.D.,FACHE, and Gail Warden, FACHE. Scott B. Ransom, D.O., M.B.A., M.P.H., FACHE, is director of the Program for Health Improvement and Leadership Development and as associate professor with tenure in obstetrics, gynecology, health management and policy at the University of Michigan in Ann Arbor. Maulik S. Joshi, Dr.P.H., is president and chief executive officer of the Delmarva Foundation in Easton, Maryland. Delmarva is a not-for-profit, national, quality improvement organization. David B. Nash, M.D., M.B.A., is the Dr. Raymond C. and Doris N. Grandon Professor and chair of the department of health policy at Jefferson Medical College of Thomas Jefferson University in Philadelphia.

The editors have assembled a nationally prominent group of contributors to provide the best available thinking in each area of quality. Contributors to this book include: A. Al-Assaf, David Ballard, Donald Berwick, Troyan Brennan, John Byrnes, Francois de Brantes, Susan Edgman-Levitan, Frances Griffin, Carol Haraden, Maulik Joshi, Narendra Kini, Robert Lloyd, Jerod Loeb, David Nash, Greg Pawlson, Michael Pugh, Scott Ransom, Jim Reinertsen, Paul Schyve, Stephen Shortell, Mike Stoecklein, Richard Ward, Gail Warden, Valerie Weber, and Leon Wyszewianski.

Founded in 1933, the American College of Healthcare Executives is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE's publishing division, Health Administration Press, is one of the largest publishers of books and journals on all aspects of health services management.

Health Administration Press is a division of the Foundation of the American College of Healthcare Executives (ACHE). ACHE is an international professional society of 30,000 healthcare executives who lead our nation's hospitals, healthcare systems, and other healthcare organizations. ACHE is known for its prestigious credentialing and educational programs and its annual Congress on Healthcare Management, which draws more than 4,000 participants each year. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare leaders by providing exceptional value to its members.

Founded in 1972 with support from the W. K. Kellogg Foundation, Health Administration Press has grown from a small office on the campus of the University of Michigan to one of the largest publishers of books and journals on all aspects of health services management, including textbooks for use in college and university courses.

(information from the publisher)

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