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You are here > Home > Reading Lists > Health Administration > The Heart of Change

The Heart of Change
John Kotter, Dan Cohen

Field Guide: Tools and Tactics for Leading Change in Your Organization (companion workbook)
Softcover: 160 pages   
ISBN 1591397758
9781591397755
Harvard Business School Press
November 2005
(click the button below for the very best available price)

Real-Life Stories of How People Change Their Organizations
Hardcover: 208 pages   
ISBN 1578512549
Harvard Business School Press
August 2002
(click the button below for the very best available price)

How do you go beyond simply getting your message across to truly changing people's behavior?

John Kotter's international bestseller Leading Change struck a powerful chord with legions of managers everywhere. It acknowledged the cynicism, pain, and fear they faced in implementing large-scale change-but also armed them with an eight-step plan of action for leaping boldly forward in a turbulent world. Now, Kotter and coauthor Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens

Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation. Based on interviews within over 100 organizations in the midst of large-scale change, The Heart of Change delivers the simple yet provocative answer to this question, forever altering the way organizations and individuals approach change. 

While most companies believe change happens by making people think differently, Kotter and Cohen say the key lies in making them feel differently. They introduce a new dynamic-"see-feel-change"-that fuels action by showing people potent reasons for change that spark their emotions.

Organized around the revolutionary eight-step change process introduced in Leading Change, this story-driven book shows how the best change leaders use not just reports or analysis, but gloves, video cameras, airplanes, office design, and other concrete elements to impel people toward positive action. The authors reveal how this appeal to the heart-over the mind-motivates people to overcome even daunting obstacles to change and produce breathtaking results. Subjects covered include:

  • Corporate strategy,

  • Leadership, Organization,

  • Organizational behavior,

  • Organizational change,

  • Organizational management, and,

  • Strategy implementation.

For individuals in every walk of life and companies in every stage of change, this compact, no-nonsense book captures the heart-and the how-of successful change. John P. Kotter, world-renowned expert on leadership at the Harvard Business School, is the author of many books, including the award-winning, best-selling Leading Change. Dan S. Cohen is a Principal with Deloitte Consulting LLC.

"...practical no-nonsense guide that pumps up, orients and keeps on track companies struggling with change." Publishers Weekly, June 2002

About the Tools & Tactics, Field Guide Edition: The practical implementation guide to John Kotter’s revolutionary 8-step change process and the “See-Feel-Change” approach as introduced in Leading Change and The Heart of Change. John Kotter’s change bible Leading Change has sold nearly 490,000 copies since publication in 1996 and The Heart of Change, co-written with Dan Cohen, has sold nearly 125,000 copies. Now, Dan Cohen delivers a highly practical, hands-on complement to both of these books in The Heart of Change Field Guide. Filled with practical tools, checklists and advice, this book will guide leaders and managers step-by-step through real change programs within their organizations.

The mission of Harvard Business School Publishing is to improve the practice of management and its impact on a changing world. We collaborate to create products and services in the media that best serve our customers: individuals and organizations who believe in the power of ideas. We strive to be the publisher of choice for authors and content experts with important and influential management ideas.

(information provided by the publisher)

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