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You are here > Home > Reading Lists > Performance Improvement & Customer Service > The Six Sigma Journey: From Art to Science The Six Sigma Journey: From Art to
Science Paperback, 216 pages This book is particularly helpful when purchased in quantity for healthcare management and staff training. It is a great way to instill a common understanding of Six Sigma concepts in a group. Often, the most difficult part of the Six Sigma process is getting everyone to understand and completely support the initiative. This is the focus of The Six Sigma Journey from Art to Science, which explains the Six Sigma process in a very understandable and easy-to-read manner. The book is a fictional novel which follows the main character as he implements Six Sigma in his company. It chronicles the deployment of Six Sigma along with the real events that happen as companies implement Six Sigma, including the people who oppose it, what is needed to make Six Sigma work, and the many successes and the failures along the way. Through the use of examples and the lives of the characters, the reader gains an understanding of not only the technical aspect of Six Sigma but also the human side. Because the book is more motivational than technical the reader gets a much better understanding of why Six Sigma is successful. An ideal book for any organizations looking to get started in Six Sigma, or those experienced in Six Sigma hoping to better educate employees on the process. The American Society for Quality (ASQ), headquartered in Milwaukee, Wisconsin, USA, is the world’s leading authority on quality since 1946. The 104,000-member professional association creates better workplaces and communities worldwide by advancing learning, quality improvement, and knowledge exchange to improve business results. By making quality a global priority, an organizational imperative, and a personal ethic, ASQ becomes the community for everyone who seeks technology, concepts, or tools to improve themselves and their world. In addition to this book, you may also be interested in these Six Sigma resources: Nan:
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