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You are here > Home > Reading Lists & Books > Risk Management > The Top 15 Policies and Procedures to Reduce Liability for Physician Practices

The Top 15 Policies and Procedures to Reduce Liability for Physician Practices
James Saxton, Esq.

Softbound Book + bonus CD-ROM
ISBN 1578395828 
HCPro / Opus Communications
June 2005
(click button below for the very best currently available price for this important resource)

Liability risk, patient care, and patient safety are areas of your practice that beg for guidelines to ensure consistent success and adequate protection.

You can reduce your exposure to liability, improve the quality of patient care, and increase the safety of your patients with the practical, patient-oriented policies and procedures you'll find in this book and CD-ROM resource set, The Top 15 Policies and Procedures to Reduce Liability for Physician Practices.

Patient satisfaction, communication, and customer service issues are the root cause of most malpractice claims. This resource focuses on the top five areas of liability risk:

  • Quality improvement, customer service, and patient satisfaction

  • Patient rights and responsibilities

  • Documentation

  • Patient safety

  • Legal issues

The policies and procedures are fully customizable, with the companion CD-ROM. You can add or subtract from them easily, as well as adapt them to your own office. All are fully explained and are user friendly, addressing these areas:

  • Addressing patient complaints

  • Telephone communication

  • Scheduling

  • Cultural competency / issues

  • Confidentiality and access to medical records

  • Informed consent and informed refusal

  • Records retention

  • Tracking referrals and test

  • Disclosing medical errors

  • Medical emergencies

  • Handling high risk patients

  • Medication management

  • Management of professional liability claims

  • Terminating a patient

  • Request for medical records release

The what, how, and why for each policy make for easy-to-follow resources you'll turn to again and again. These offer the best of both worlds, that is, comprehensive advice and strategies written in easy-to-understand language. Each document contains:

  • an initial policy statement that explains what subject matter the policy intends to cover, why it does so, and who is responsible for carrying it out

  • a step-by-step procedure for carrying out the policy

  • a statement or rationale for creating it. This book includes an explanation at the beginning of each chapter that explains "the why."

When appropriate, each policy also includes a cross-reference to related policies. This book will help you recognize how different areas influence each other when it comes to reducing liability risk.

James W. Saxton, Esq, is the Chairman of the Healthcare Litigation Group, and Co-Chairman of the Health Law Group, Stevens and Lee. He specializes in creating customized risk management and risk engineering loss-control systems for healthcare providers, and represents healthcare professionals in litigation claims. Mr. Saxton speaks nationally on medical malpractice and liability risk reduction.

You can reduce your exposure to liability, improve the quality of patient care, and increase the safety of your patients with the practical, patient-oriented policies and procedures you'll find in this book and CD-ROM resource set, The Top 15 Policies and Procedures to Reduce Liability for Physician Practices.

With more than 17 years of experience, HCPro, Inc. is a leading provider of integrated information, education, training, and consulting products and services in the vital areas of healthcare regulation and compliance. The company's mission is to meet the specialized informational, advisory, and educational needs of the healthcare industry. As an acknowledged industry authority in healthcare regulation and compliance, HCPro focuses on providing expertise in the areas of accreditation, medical staff affairs, credentialing, privileging, medical record management, nursing management, finance, quality/patient safety, infection control, workplace safety and regulatory compliance.

(information from the publisher)

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