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You are here > Home > Reading Lists > Quality Improvement, Outcomes & Customer Service > Understanding Healthcare Quality

Understanding Healthcare Quality   
Robert Wachter, M.D.    

Softcover: 304 pages
ISBN 0071621180  
978-0071621182
McGraw-Hill Professional
August 2011
(click the button below for the very best available price)

A jargon-free, interestingly-written explanation of healthcare quality

Includes case examples!

Using an engagingly-written, case-based approach, bestselling author Robert Wachter explains both the principles and real-world applications of healthcare quality –- an emerging concept that is rapidly becoming a daily fact of life in clinical medicine. Case examples bring important concepts to life and key point summaries encapsulate essential information for busy clinicians and executives.

This groundbreaking work delivers "plain-English" coverage of difficult policy concepts. You will get information you can understand, and information you can immediately apply towards improvement of both your health outcomes and and your bottom line.

  • Written in plain-English, not jargon-filled "policy-ese," so that clinicians can easily understand and apply its concepts

  • Covers both the principles of healthcare quality, and the clinical applications

  • A perfect companion to Understanding Patient Safety, also by Wachter. That book is gaining real traction in corporate accounts and has established an outstanding reputation in its eight+ months on the market. Also a great companion to Understanding Health Policy

  • Includes case examples to ground concepts in the real world of medical practice, and also features "Key Points Summaries" to creataed a prioritized summary for busy clinicians and executives

Robert Wachter, M.D. is Associate Chair of Medicine at the University of California School of Medicine, San Francisco.

 

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