Understanding Health Communication
Technologies
Pam Whitten, PhD (Editor), David Cook, PhD (Editor)
Hardcover: 325 pages
ISBN 0787971057
978-0787971052
Jossey-Bass
September 2004 (click button below for the very best currently available price for this
important resource)
Understanding Health Communications Technologies provides
a hands-on guide for readers for effective investment in
deployment and
management of communication technologies in
health settings.
"The editors should be commended on bringing together a
text which emphasizes a multi-disciplinary approach to understanding
the challenges of researching and deploying cutting-edge innovations
in health care." --David G. Ellis, M.D., F.A.C.E.P.,
assistant professor, Clinical Emergency Medicine and Informatics,
University at Buffalo School of Medicine/Biomedical Sciences;
director, Center for Telehealth and Healthcare Informatics and
Association; director, Emergency Services; director, Telemedicine
Services
Employing case studies that enhance understanding and insight
this book guides readers in appropriate technology selection,
and long-term strategic management. This book provides an overview of the distribution and use of
communication technologies within the health field and includes information
about current and emerging synchronous and asynchronous health care
communications technologies. It is filled with illustrative
examples of real-life projects that have succeeded and provides
lessons learned from projects that failed. In addition, each case study includes references.
"The authors’ case study approach provides an innovative
lens to investigate the practical value of deploying communication
technologies in the health care setting. The various cases in this
volume emphasize an impressive and broad range of professional
disciplines, organizational contexts, and technological innovations,
resulting in a valuable learning experience for the reader." --Howard
E. Sypher, Ph.D., professor and head, Department of Communication,
Purdue University
The thirty-eight case studies cover topics such as:
management and operations
implementation
communication
outcomes
education
patient care
policy
unique applications, and
technology.
Edited by Pamela Whitten and David Cook and
written by a panel
of highly experienced contributors, this book offers health care
professionals practical approaches to evaluating and selecting
communications technologies for improving health services delivery.
Contributions include:
Problems with Implementation:
The Story of a Home Telecare Trial (Frances S. Mair, Derek
Hibbert, Carl R. May, Robert Angus, Tracy Finch, Angela Boland,
Jane O’Connor, Alan Haycox, Chris Roberts, Simon Capewell).
Challenges in Launching a
Malaysian Teleconsulting Network (Richard Wootton, Mohamad
Suhaimi Mohamad Tahir).
Social Aspects of Implementing a
Medical Information System: Cure or Symptom? (Ronald E. Rice).
Telemedicine at Shriners
Hospitals for Children: One Size Does Not Fit All (Mark L.
Niederpruem, Robert Gerding, Mary E. Kautto, Peter Armstrong,
Jana L. C. Lindsey, Katherine Y. Vigil, Cary Burcham, Michael
Moushui, Shannon M. Lehman, Donald Lighter).
Home Telehealth: Overcoming
Buy-In Issues (Bonnie Perry Britton, Rhonda Chetney).
A Model for Persuading Decision
Makers and Finding New Partners (Glen Effertz, Steven Beffort,
Alistair Preston, Frank D. Pullara, Dale C. Alverson).
Leadership Issues Facing an
E-Start-Up Management Team (James Patterson, Gary M. Shulman).
A Health Care Information System
in Greece: Key Factors, Self-Organization, and Take-Home Lessons
(Angelina Kouroubali, Don E. Detmer, Manolis Tsiknakis, Stelios
Orphanoudakis).
The Anatomy of Failure?
Teledermatology in an English City (Carl R. May, Maggie Mort,
Tracy Finch, Frances S. Mair).
Research as Dialogue: Health
Communication and Behavior Change in Patients’ Natural Habitat
(Linda M. Harris, Rita Kobb, Patricia Ryan, Adam Darkins, Gary
L. Kreps).
Diagnosing the Communication
Infrastructure in Order to Reach Target Audiences: A Study of
Hispanic Communities in Los Angeles (Pauline Hope Cheong, Holley
A. Wilkin, Sandra Ball-Rokeach).
The Role of Telehospice in
End-of-Life Care (Collette M. Clemens, Beverly Davenport Sypher,
Gary C. Doolittle).
Doctor and Patient Interactions
During Telemedicine: Clashes of Perceptions and Reality (Jeanine
W. Turner, James D. Robinson, Adil Alaoui, James F. Winchester,
Alan Neustadtl, Walid Gabriel Tohme, Betty A. Levine, Jeff
Collmann, Seong K. Mun).
Teletherapy for Childhood
Depression: Where Is the Evidence? (Eve-Lynn Nelson).
Serving Children with
Disabilities in Rural Iowa (Dennis C. Harper).
Crisis Telehealth as a Cost
Management Strategy (Susan L. Dimmick, Samuel G. Burgiss, Nikki
Cook).
Using Point-of-Care to Reduce
Medication Errors (Chris L. Tucker, Russell Carlson).
The United Kingdom Virtual
Outreach Project (Paul Wallace).
The Financial Side of a
Tele-Oncology Practice (Gary C. Doolittle, Ashley Spaulding,
Ryan Spaulding).
The Role of the Internet in
Prostate Cancer Survivors’ Illness Narratives (Michael Irvin
Arrington).
Successful Web Site Construction
and Management: Harnessing the Skill and Enthusiasm of
Volunteers (Marlene M. Maheu, Joseph P. McMenamin).
Multimedia Education for
Gestational Diabetes Patients (Deborah C. Glik, Sally F. Shaw,
Gloria M. Chinea, Amy Myerson).
New Paradigms for Continuing
Education: Training Providers How to Use Technology (Thomas S.
Nesbitt, Thu P. Tran, Jana Katz).
Telehealth in Cyberspace:
Virtual Reality for Distance Learning in Health Education and
Training (Dale C. Alverson, Stanley M. Saiki Jr., Thomas P.
Caudell).
The SEEDS Project: From Health
Care Information System to Innovative Educational Strategy
(Judith J. Warren, Katherine A. Fletcher, Helen R. Connors,
Anita Ground, Charlotte Weaver).
Bringing Care Home to the Rural
Elderly: Clinician and Patient Satisfaction with Telehealth
Communication (Carma L. Bylund, Bonnie Wakefield, Jane E. Morse,
Annette M. Ray).
Systemwide Rollout of
Doctor-Patient Secure Web Messaging: The University of
California, Davis, Virtual Care Experience (Eric M. Liederman,
Eric M. Zimmerman, Marcos A. Athanasoulis, Margaret A. C.
Young).
Low-Vision Reaching Out Through
Telemedicine: The Process of Implementing One Ophthalmic
Subspecialty (Jade S. Schiffman, Gina G. Wong, Rosa A. Tang)
Internet-Based Specialty
Consultations: A Study of Adoption Challenges (Paul Heinzelmann,
Joseph Kvedar).
Telerehabilitation: A Harvest of
Multidisciplinary Services (Cynthia Scheideman-Miller).
Sustainable Security: Building
Virus and Vulnerability Management into an Organization’s
Culture (C. Scott Blanchette, David T. Noll).
Designing Technology: A Case of
Vendor and Provider Partnership (Audrey Kinsella, Kim Lee,
Brenda Ecken).
Behind the Applications: Making
Technology Transparent (Sally R. Davis, Pamela Whitten).
Policy and the Origins of the
Arizona Statewide Telemedicine Program (Ronald S. Weinstein,
Gail Barker, Sandy Beinar, Michael Holcomb, Elizabeth A.
Krupinski, Ana Maria Lopez, Alison Hughes, Richard A. McNeely).
The Long and Winding Road to
Medicare Reimbursement (Joseph A. Tracy, Karen E. Edison).
Addressing Barriers to Access
for Uninsured in Western New York State: WNYhelpnet.org (Thomas
Hugh Feeley, Denise M. Rizzo, Jeannine M. Osborne).
Using Computer Technologies to
Provide Relevant Cancer Information to Vulnerable Populations:
The NCI Digital Divide Pilot Projects (Gary L. Kreps, David H.
Gustafson, Peter Salovey, Rosemarie Slevin Perocchia, Wayne
Wilbright, Mary Anne Bright, Cathy Muha, Carol C. Diamond).
Bridging the Digital Divide:
Lessons from the Health InterNetwork India (Joan Dzenowagis,
Andrew Pleasant, Shyama Kuruvilla).
"This text brings together an
impressive group of international informatics experts. Scholars and
practitioners will be well served to read the broad range of cases
in the book and learn from these pioneering efforts." --Michael
A. Ricci, M.D., Roger H. Allbee Professor of Surgery and clinical
director of telemedicine, University of Vermont College of Medicine
Pamela Whitten is an associate professor in the Department of
Telecommunications at Michigan State University. She is also a
senior research fellow for Michigan State University's Institute of
Healthcare Studies. David Cook is director of Health and
Technology Outreach at the Kansas University Medical Center, Kansas
City, Kansas.
