Zero Defect Hiring: A Guide to the Most Important Decisions Managers Make

Facilitator's Guide + Softcover book + bonus CD-ROM
Size 11.16" x 8.32"
ISBN 0787964972
Jossey-Bass / Pfeiffer
May 2003
(click button below for the very best currently available price for this important resource kit)

Softcover book only
128 pages
ISBN 0787964964
978-0787964962
Jossey-Bass / Pfeiffer
May 2003
(click button below for the very best currently available price for this book)

This book is perfect for the human resources manager or operations executive who wishes to train supervisors in the best practices that should be used in the hiring processes.

Selecting the right person for the right job is critical to the success of any organization. All too often, however, those who are charged with the task of hiring have little or no experience in the recruiting and hiring process.

Zero Defect Hiring: A Quick Guide to the Most Important Decisions Managers Have to Make, the Facilitator's Guide is designed to help you lead any group of managers who need either basic or refresher training in the best practices to follow to ensure a productive, error-free hiring process. You may view an excerpt of Chapter One here.

The Facilitator's Guide includes a companion CD-ROM and PowerPoint slide presentation that will help you walk your participants through every step of this proven hiring method. The Facilitators Guide gives you the information you need to help your participants learn how to:

Develop a solid hiring plan
Write a captivating employment ad
Create a viable pool of candidates
Use recruiters to raise the quality of the hiring process
Conduct a professionally structured interview
Follow the legal and ethical hiring guidelines
Sell your company to the candidate
Increase your knowledge of the candidate
Check references, and
Negotiate terms and make an offer

Each chapter contains a statement of purpose, a process summary, a list of required materials, directions on how to present the content, discussion questions, and all the necessary handouts. Zero Defect Hiring Facilitator's Guide is written in easy-to-understand language and is filled with:

practical tools
worksheets
comparisons
templates
and tips

Zero Defect Hiring Facilitators Guide can be adapted to a wide-variety of interactive training presentations and can be customized for full-day, half-day, and brown-bag lunch sessions. Using the Facilitators Guide will ensure an informative and lively interactive learning session. This book is a valuable resource for:

HR Directors to make available to Managers
For Managers to buy for themselves
For Executives to supply to direct report supervisors
For Staff Development departments
For new HR professionals or recruiters

Walter Anthony Dinteman is the President and Owner of MRI/Sales Consultants of Asheville, a franchise of Management Recruiters International. He has more than thirty years' experience in teaching, management, and hiring.

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